• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • B

    Board Infinity

    Fundamentals of NuxtJS

    Skills you'll gain: Vue.JS, Application Deployment, UI Components, JavaScript Frameworks, Data Access, Frontend Performance, Web Analytics and SEO, Android Development, Development Environment, Server Side, Data Management

    ★ 3.6 (9) · Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Conecta de forma efectiva con los clientes de retail

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

    ★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Learn AI Agents: Design, Build & Deploy

    Skills you'll gain: AI Integrations, Application Deployment

    Intermediate · Course · 1 - 3 Months

  • U

    Università Bocconi

    Startup Calling: from idea to impact

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis, Customer Insights

    ★ 4.6 (12) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Building a Strong Business Foundation

    Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Target Audience, Marketing, Marketing Planning, Financial Management, Marketing Strategies, Entrepreneurship, Customer Insights, Email Marketing, Business Development, Social Media Marketing, Interviewing Skills, Social Media, Product Improvement, Search Engine Optimization

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Advanced Agile Practices and Continuous Improvement

    Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Product Development, Team Performance Management, Agile Methodology, Agile Software Development, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Project Estimation, Continuous Improvement Process, Project Planning, CI/CD, Estimation, Project Risk Management, Risk Management

    ★ 4.9 (8) · Advanced · Course · 1 - 4 Weeks

  • P

    Peking University

    更年期综合管理

    Skills you'll gain: Gynecology, Obstetrics And Gynecology, Geriatrics, Endocrinology, Mammography, Chronic Diseases, Orthopedics, Internal Medicine, Dietetics, Preventative Care, Nutrition and Diet, Sports Medicine, Cardiology, Medication Therapy Management, Oncology, Exercise Therapy, Pharmacotherapy

    ★ 4.4 (16) · Mixed · Course · 1 - 3 Months

  • U

    Universidades Anáhuac

    Gestión hospitalaria centrada en el paciente

    Skills you'll gain: Patient Safety, Health Care Administration, Medical Management, Health Administration, Care Management, Patient-centered Care, Financial Analysis, Financial Statement Analysis, Strategic Planning, Finance, Business Planning, Financial Management, Organizational Strategy, Financial Statements, Business Strategy, Business Modeling, Healthcare Ethics, Strategic Decision-Making, Social Impact, Corporate Sustainability

    Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Salesforce Reports, Dashboards, and Deployment

    Skills you'll gain: Application Deployment, Dashboard, Salesforce, Cloud Deployment, Data Access, Statistical Reporting, Pivot Tables And Charts, Build Tools, Customer Relationship Management (CRM) Software

    Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Gestión de marca y producto en el punto de venta

    Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, Value Propositions, Customer experience strategy (CX), Customer Analysis, Retail Store Operations, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Brand Strategy, Digital Marketing

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    SAP: Post Invoices, Track Payments

    Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Invoicing, Billing & Invoicing, Data Entry, Payment Processing and Collection, Transaction Processing, SAP Applications, Accounting Systems, Accounting Records, General Ledger, Enterprise Resource Planning, Compliance Management

    ★ 2.7 (6) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    SC-200 Microsoft Security Operations Analyst

    Skills you'll gain: Cyber Threat Hunting, Endpoint Detection and Response, Threat Detection, Incident Response, Cloud Security, Cyber Threat Intelligence, Computer Security Incident Management, Microsoft Azure, Security Information and Event Management (SIEM), Endpoint Security, Azure Active Directory, Incident Management, Security Controls, Multi-Cloud, Anomaly Detection, Email Security, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Automation, Query Languages

    Intermediate · Course · 1 - 4 Weeks

1…694695696…834

In summary, here are 10 of our most popular customer relationship management courses

  • Fundamentals of NuxtJS: Board Infinity
  • Conecta de forma efectiva con los clientes de retail: UBITS
  • Learn AI Agents: Design, Build & Deploy: AI CERTs
  • Startup Calling: from idea to impact: Università Bocconi
  • Building a Strong Business Foundation: Packt
  • Advanced Agile Practices and Continuous Improvement: Packt
  • 更年期综合管理: Peking University
  • Gestión hospitalaria centrada en el paciente: Universidades Anáhuac
  • Salesforce Reports, Dashboards, and Deployment: LearnKartS
  • Gestión de marca y producto en el punto de venta: UBITS

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok