
Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Control Panels, System Configuration, OS Process Management, Network Administration, User Accounts, Graphical Tools
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Patient-centered Care, Capacity Management
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Capacity Management, Capacity Planning, Construction Engineering, Civil and Architectural Engineering, Facility Management, Civil Engineering, Engineering Plans And Specifications, Traffic Flow Optimization, Transportation Operations, Infrastructure Architecture, Building Codes, Environmental Engineering, Safety Standards, Forecasting
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Fire And Life Safety, Building Codes, Building Services Engineering, HVAC, Mechanical Ventilation, Safety Standards, Health And Safety Standards, Engineering Calculations, Mechanical Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Command-Line Interface, Configuration Management, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Disaster Recovery, Asset Management, Business Continuity Planning, Business Continuity, Security Controls, Information Systems, IT Infrastructure, Auditing, Patch Management
Intermediate · Course · 1 - 4 Weeks