
Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Business Process Modeling, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Business Process Management, Business Process Improvement, Stakeholder Analysis, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Continuous Improvement Process, Innovation, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Business Process Automation, Process Design, Automation, HR Tech, Workflow Management, Email Automation, Process Mapping, Data Storage Technologies, Data Validation, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Workflow Management, No-Code Development, Business Process Automation, Automation, Process Optimization, Debugging, Performance Improvement, Process Improvement and Optimization, Process Improvement, Process Analysis, Consolidation, Issue Tracking, Auditing, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Project Schedules, Engineering Management, Project Risk Management, Scheduling, Quality Management, Engineering Practices, Project Controls, Risk Management, Project Planning, Project Implementation, Risk Analysis, Risk Management Framework, Cost Management, Quality Monitoring, Project Management, Risk Mitigation, Quality Management Systems, Quality Assurance, Budget Management, Purchasing
★ 4.8 (311) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Statistical Hypothesis Testing, Lean Six Sigma, Statistical Analysis, Continuous Improvement Process, Data Analysis, Analysis, Process Analysis, Process Improvement, Quality Improvement, Statistical Methods, Quality Monitoring, Quality Control, Process Improvement and Optimization, Root Cause Analysis, Data-Driven Decision-Making, Statistics, Statistical Inference
★ 4.6 (18) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Financial Auditing, Process Design, Workflow Management, Artificial Intelligence, AI Enablement, AI Integrations, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Natural Language Processing, Cost Benefit Analysis, Scalability, Data Management
★ 4.1 (8) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Issue Tracking, Project Management, Project Planning
★ 4.7 (156) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Logic, Document Management, Microsoft Word, Microsoft Excel, Web Applications, File I/O
Beginner · Course · 1 - 3 Months
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Management, Process Modeling, Process Development, Business Process, Process Validation, Release Management, Data Analysis
★ 4.6 (38) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Process Design, Process Flow Diagrams, Diagram Design, Data Visualization, Graphic Design, Account Management, Marketing
★ 4.3 (12) · Intermediate · Guided Project · Less Than 2 Hours