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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • A

    Amazon Web Services

    Cloud Support Essentials: A Technical Approach

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication

    ★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

    Category: Credit offered
    Credit offered
  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    ★ 4.1 (7) · Beginner · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Technical Publication - Diagramming Standards

    Skills you'll gain: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Document Management, Style Guides, Process Modeling, Image Quality, File Management, Data Import/Export, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Verification And Validation, Version Control

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI

    ★ 4.9 (28) · Beginner · Course · 1 - 4 Weeks

    Category: Credit offered
    Credit offered
  • P

    Packt

    Getting Technical with the Terminal

    Skills you'll gain: Unix Shell

    Beginner · Course · 1 - 4 Weeks

    Category: Credit offered
    Credit offered
  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 1

    Skills you'll gain: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Linux Administration, Command-Line Interface, Operating System Administration, Unix Shell, File Management, Shell Script, grep, Software Installation

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • U

    Universitat Politècnica de València

    Accessible technology for inclusion

    Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Web Language, Hypertext Markup Language (HTML), Web Applications, Visual Impairment Education, Web Design, User Interface (UI), Educational Materials, Education and Training, Diversity Awareness, Android (Operating System), Apple iOS, Diversity Equity and Inclusion Initiatives

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • A

    Amazon Web Services

    Capstone: Preparing to work as a Cloud Support Associate

    Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support and Services, Technical Support, Help Desk Support, Interviewing Skills, Solution Architecture, Amazon Web Services, Client Support, Issue Tracking, Cloud Applications, Cloud Computing Architecture, Customer Support, Web Presence, Customer and Client Support, Cloud Computing, Cloud Services, Professional Networking, Recruitment, Artificial Intelligence

    ★ 4.7 (47) · Beginner · Course · 1 - 4 Weeks

    Category: Credit offered
    Credit offered
  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 8

    Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Linux Commands, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Servers, Systems Administration, Software Configuration Management, Command-Line Interface, Public Key Infrastructure

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 4

    Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Monitoring, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, User Accounts, Service Management, OS Process Management, Dependency Analysis

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 8

    Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Administration, Linux, Version Control, Open Source Technology, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1…789…421

In summary, here are 10 of our most popular technical support courses

  • Cloud Support Essentials: A Technical Approach: Amazon Web Services
  • GenAI for Customer Support: Coursera
  • Technical Publication - Diagramming Standards: Coursera
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Getting Technical with the Terminal: Packt
  • CompTIA Linux+ XK0-005: Unit 1: Pearson
  • Accessible technology for inclusion: Universitat Politècnica de València
  • Capstone: Preparing to work as a Cloud Support Associate: Amazon Web Services
  • CompTIA Linux+ XK0-005: Unit 8: Pearson
  • CompTIA Linux+ XK0-005: Unit 4: Pearson

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