Duke University
Skills you'll gain: Financial Statement Analysis, Financial Statements, Balance Sheet, Financial Acumen, Income Statement, Financial Analysis, Profit and Loss (P&L) Management, Financial Accounting, Business Modeling, Operational Analysis, Gross Profit, Operational Efficiency, Operating Expense, Corporate Finance, Expense Management
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Presentations, Sales Presentations, Product Demonstration, Microsoft PowerPoint, Microsoft Office, Customer Analysis, Competitive Analysis, Productivity Software, Business Communication, Value Propositions
Beginner Ā· Guided Project Ā· Less Than 2 Hours

Skills you'll gain: Report Writing, Digital Transformation, Automation, Generative AI, Business Reporting, Expense Reports, Business Process Automation, AI Enablement, Operational Efficiency, Artificial Intelligence, Data Collection, Data Literacy
Beginner Ā· Course Ā· 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner Ā· Course Ā· 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Data Ethics, Rapport Building, AI Enablement, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, AI Integrations, Technology Strategies, Business Ethics, Compensation Strategy, Ethical Standards And Conduct, Generative AI, Compensation Management, Customer experience improvement
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Personalized Campaigns, Email Automation, ChatGPT, Dashboard, Email Marketing, Workflow Management, Marketing Analytics, Customer Relationship Management (CRM) Software, AI Integrations, Key Performance Indicators (KPIs)
Intermediate Ā· Guided Project Ā· Less Than 2 Hours

Skills you'll gain: Data Analysis Expressions (DAX), Dashboard Creation, Power BI, Gross Profit, Data Presentation, Data Modeling, Data Import/Export, Interactive Data Visualization, Microsoft Power Platform, People Analytics, Data Analysis, Data Cleansing, Business Reporting, Market Data, Data Transformation, Data-Driven Decision-Making, Case Studies, Business Intelligence, Business Analysis, Performance Analysis
Beginner Ā· Specialization Ā· 3 - 6 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
Intermediate Ā· Course Ā· 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Prospecting and Qualification, Sales Presentations, Sales Development, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Phone Sales, Lead Generation, Target Market, Customer Analysis, Presentations, Needs Assessment, Personalized Campaigns, Customer Engagement, Professional Networking, Rapport Building
Beginner Ā· Course Ā· 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
Beginner Ā· Course Ā· 1 - 4 Weeks

Northeastern University
Skills you'll gain: Responsible AI, Generative Model Architectures, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, AI literacy, Governance, Artificial Intelligence, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner Ā· Course Ā· 1 - 3 Months

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Content Optimization, Web Content, Web Analytics and SEO, Content Development and Management, Blogs, Content Management, Content Creation, Writing and Editing, Writing, Content Marketing, Editing, Driving engagement
Beginner Ā· Course Ā· 1 - 3 Months