
Khalifa University
Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Sales Presentation, Canva (Software), Sales Presentations, Visual Storytelling, AI powered creativity, Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Video Editing
Intermediate · Guided Project · Less Than 2 Hours
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Data Warehousing, Data Presentation, Relational Databases, Database Development, Data Access, Database Management, SQL, Query Languages, Data Management, Data Analysis, Data Analysis Software, Cloud Computing, Benchmarking, Market Share
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Responsible AI, Generative Model Architectures, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, AI literacy, Governance, Artificial Intelligence, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Analytics, Driving engagement, Web Analytics, Benchmarking, Drive Engagement, Customer Engagement, Customer Analysis, Performance Analysis, Journey Mapping, Customer Retention, Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Entrepreneurial Finance, Business Valuation, Proposal Writing, Financial Reporting, Proposal Development, Corporate Finance, Financial Statements, Corporate Accounting, Project Finance, Business Metrics, Return On Investment, Financial Management, Capital Budgeting, Financial Analysis, Entrepreneurship, Sales Presentations, Cash Flows, Presentations, Innovation
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Presentations, English Language, Oral Expression, Sales Presentations, Business Communication, Verbal Communication Skills, Public Speaking, Language Competency, Communication, Organizational Skills
Mixed · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Financial Statement Analysis, Financial Statements, Balance Sheet, Financial Acumen, Income Statement, Financial Analysis, Profit and Loss (P&L) Management, Financial Accounting, Business Modeling, Operational Analysis, Gross Profit, Operational Efficiency, Operating Expense, Corporate Finance, Expense Management
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Content Scheduling, TikTok, Closing (Sales), LinkedIn, Strategic Partnership, Price Negotiation, Thought Leadership, Video Production, Social Media Content, Social Media, Shared Media, Business Planning, Brand Awareness, Social Media Marketing, Brand Strategy, Business Relationship Management, Contract Negotiation, Negotiation, Web Analytics and SEO, Proposal Writing
Beginner · Specialization · 3 - 6 Months