
Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, General Sales Practices, Sales, Sales Process, Sales Presentations, Phone Sales, Sales Strategy, Outbound Calls, Solution Selling, Lead Generation, Customer Relationship Building, Rapport Building, Active Listening, Communication Strategies, Customer Engagement
★ 4.7 (266) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence
★ 4.5 (535) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Marketing Strategies, Strategic Marketing, Digital Marketing Tools, Target Market, Sales Strategy, Marketing Planning, Marketing, Marketing Effectiveness, Target Audience, Business Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Brand Strategy, Digital Marketing, Branding, Market Research
★ 4.6 (1.4K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Engagement, Stakeholder Communications, Negotiation, Behavioral Economics, Non-Verbal Communication, Customer Engagement, Value Propositions, Empathy, Analysis
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Consultative Selling, Sales, Sales Development, General Sales Practices, Sales Strategy, Sales Process, Selling Techniques, Relationship Building, Customer Relationship Building, Rapport Building, Solution Selling, Prospecting and Qualification, Consumer Behaviour, Personalized Service, Communication
★ 4.7 (675) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Branding, Customer experience improvement, Marketing Strategies, Brand Loyalty, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation, E-Commerce, Corporate Sustainability
★ 4.8 (295) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Merchandising, Inventory Management, Inventory Control, Merchandise Displays, Retail Management, Consumer Behaviour, Visual Merchandising, Retail Store Operations, Retail Sales, Marketing Psychology, Customer Analysis, Customer Engagement, Analysis, Design
★ 4.6 (71) · Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Store Operations, Market Opportunities, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Web Presence, Promotional Strategies, Company, Product, and Service Knowledge, Digital Transformation
★ 4.5 (1.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales Presentations, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategies, Business Strategy, Business Analysis, LLM Application
Intermediate · Guided Project · Less Than 2 Hours
Corporate Finance Institute
Skills you'll gain: Retail Banking, Portfolio Management, Wealth Management, Investment Management, Investments, Client Services, Asset Management, Finance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House
★ 4.9 (7) · Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Branding, Customer experience improvement, Marketing Strategies, Performance Management, Analytics
★ 4.7 (418) · Beginner · Specialization · 1 - 3 Months