Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Security Controls, Version Control, Procurement, Identity and Access Management, Project Documentation, Data Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, AI Integrations, Customer experience improvement, Scalability
Intermediate · Course · 1 - 4 Weeks

Council on Foreign Relations
Skills you'll gain: International Finance, Policy Development, Policty Analysis, Research, and Development, Crisis Management
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Emotional Intelligence, Agile Project Management, Conflict Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Management Institute (PMI) Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, Team Performance Management, Decision Making, Continuous Improvement Process, User Feedback
Intermediate · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Coaching, Employee Coaching, Agile Product Development, Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Leadership, Collaboration, Culture Transformation, Organizational Leadership, Business Transformation, Leadership, Organizational Effectiveness, Leadership and Management, Organizational Change, Management Consulting, Business, Communication, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, Jenkins, Git (Version Control System), Version Control, Selenium (Software), CI/CD, Test Automation, Test Script Development, Test Data, Unit Testing, Test Case, Software Testing, Test Execution Engine, Python Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Exercise Science, Injury Prevention, Laboratory Testing, Performance Reporting, Health Informatics, Rehabilitation, Coaching, Health Technology, Diagnostic Tests, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Performance Management, Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, Performance Appraisal, People Development, Goal Setting, Performance Analysis, Performance Measurement, AI Personalization, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Restful API, Docker (Software), Containerization, Git (Version Control System), Development Environment, Flask (Web Framework), Application Programming Interface (API), Authentications, Application Deployment, Database Management, Database Development, JSON, Object-Relational Mapping, Operational Databases, API Testing, Python Programming, Object Oriented Programming (OOP), Data Structures
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Sales Management, Sales Strategy, Sales Enablement, Sales Development, Sales, Employee Coaching, Motivational Skills, Organizational Leadership, Management Training And Development, Diversity Awareness, Telecommuting, Team Management, Performance Measurement, Revenue Management, Customer Relationship Management (CRM) Software, Team Leadership, Performance Management, Negotiation, Coaching
Beginner · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: GitHub Copilot, Prompt Engineering, AI Workflows, AI Integrations, Generative AI, ChatGPT, Software Architecture, Code Review, AI literacy, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Python Programming, Automation, Version Control, Java Programming
Intermediate · Specialization · 3 - 6 Months