
Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Presentations, Communication, Business Communication, Persuasive Communication, Meeting Facilitation, Oral Expression, Verbal Communication Skills, Influencing, Public Speaking, Communication Strategies, Interpersonal Communications, Virtual Teams, Negotiation
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Persona Development, Value Propositions, Strategic Partnership, Target Audience, Product Planning, Product Management, Business Strategy, Business Modeling, Product Knowledge, Product Lifecycle Management, Product Requirements
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, SQL, ChatGPT, Prompt Engineering, OpenAI, Pandas (Python Package), Query Languages, Natural Language Processing, Generative AI, Data Import/Export, Data Manipulation, Databases, Data Wrangling, Python Programming, Large Language Modeling, Machine Learning, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Auditing, Document Management, Auditing, Audit Planning, Accounting Records, Compliance Auditing, Document Control, File Management, Organizational Skills
Beginner · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management Framework, Risk Management, Regulatory Compliance, Regulatory Requirements, Risk Analysis, Law, Regulation, and Compliance, Enterprise Risk Management (ERM), Cyber Security Strategy, Business Risk Management, Governance Risk Management and Compliance, Insurance, Compliance Management, Asset Protection, Business Communication, Strategic Communication, Business Reporting, Management Reporting
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Vulnerability Scanning, Digital Forensics, Vulnerability Assessments, Linux, Linux Administration, Network Security, Authorization (Computing), Role-Based Access Control (RBAC), Identity and Access Management, Linux Commands, Security Testing, User Accounts, Network Monitoring, System Monitoring, Hardening, Continuous Monitoring, Information Systems Security, Security Controls, Wireless Networks, Cybersecurity
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Cyber Security Strategy, Cyber Threat Intelligence, Threat Management, Network Model, IT Security Architecture, Exploitation techniques, Security Controls, Security Awareness, System Design and Implementation, Cryptography, Resilience, Service Recovery
Beginner · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Stakeholder Analysis, Human Capital, Stakeholder Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Social Impact, Sustainable Development, Stakeholder Communications, Sustainability Reporting, Human Resource Strategy, Business Transformation, Diversity and Inclusion, Risk Management, Data Collection
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Cloud Infrastructure, Infrastructure as Code (IaC), Cloud Deployment, Application Deployment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Computing Platforms, Computer Programming, Python Programming, Application Development, System Software, Linux, Application Design, Microsoft Windows, Mac OS, Package and Software Management, Open Source Technology, Software Development
Beginner · Course · 1 - 4 Weeks