Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication

Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Developing Training Materials, Collaboration, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software

Skills you'll gain: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis

Skills you'll gain: Endpoint Security, Zero Trust Network Access, IT Security Architecture, Data Security, Security Architecture Review, Security Strategy, Cloud Security, Cyber Security Strategy, Cloud Services, Microsoft Azure, Security Information and Event Management (SIEM), Security Controls, Cybersecurity, Cyber Security Assessment, Threat Modeling, Cyber Threat Intelligence, Application Security, Cyber Security Policies, Infrastructure Security, Application Programming Interface (API)

Skills you'll gain: Credit Risk, Risk Modeling, Derivatives, Retail Banking, Portfolio Risk, Securities (Finance), Risk Management, Lending and Underwriting, Risk Management Framework, Risk Analysis, Financial Modeling, Performance Stress Testing, Consumer Lending, Commercial Lending, Banking, Analysis, Probability, Estimation, Performance Measurement, Analytical Skills

Skills you'll gain: Microsoft Power Platform, Application Deployment, Application Development, Microsoft 365, Data Modeling, Data-Driven Decision-Making, Project Design, Software Design, Product Planning, Project Planning, Product Testing, Software Development, Software Architecture

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Prompt Patterns, Power Platform Architecture & Technical Design, Microsoft Power Platform, AI Workflows, Agentic Workflows, Generative AI Agents, Performance Tuning, Business Logic, AI Integrations, Agentic systems, Application Deployment, Generative AI, Performance Testing, Scalability, Data Integration, User Feedback

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Pivot Tables And Charts, Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Data Integration, Dashboard, Role-Based Access Control (RBAC), Data Import/Export, Relational Databases, Security Controls

Skills you'll gain: iOS Development, Interactive Design, User Interface (UI) Design, Data Persistence, Application Design, Application Programming Interface (API), Game Design, Restful API, JSON, Animation and Game Design, Frontend Performance, Typography

Skills you'll gain: Microsoft SQL Servers, Database Management, Data Migration, Amazon Web Services, Database Administration, Operational Databases, User Accounts

Skills you'll gain: Analysis, Employee Surveys, Microsoft Office, Microsoft 365, User Accounts, User Feedback

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft Office, Email Automation, Microsoft 365, Collaborative Software, Proposal Writing, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Setting Appointments, Workflow Management