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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
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    Coursera

    Optimize, Evaluate, and Forecast Your Cloud Spend

    Skills you'll gain: Cost Management, Financial Management, Resource Allocation, Resource Utilization, Cost Estimation, Predictive Modeling, Forecasting, Capacity Management, Operating Cost, Financial Modeling, Data-Driven Decision-Making, Cost Benefit Analysis, Gap Analysis, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Hands-On Projects with HTML, CSS, and JavaScript

    Skills you'll gain: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft AI Product Manager

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    347 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Coursera

    Develop and Evaluate LLM Features Effectively

    Skills you'll gain: User Acceptance Testing (UAT), Product Requirements, LLM Application, User Requirements Documents, Acceptance Testing, AI Product Strategy, Large Language Modeling, User Story, Functional Requirement, Functional Testing, Business Requirements, Scenario Testing, Requirements Analysis, Risk Management Framework, Key Performance Indicators (KPIs), Technical Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Sales Enablement, Innovation, and Growth Hacking

    Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales Process, Customer Relationship Management (CRM) Software, Sales Prospecting, Global Marketing, Data-Driven Decision-Making, Marketing Automation, Key Performance Indicators (KPIs), Digital Media Strategy, AI Personalization, Content Creation, Video Production

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    The Digital Marketing Revolution

    Skills you'll gain: Marketing Strategies, Marketing, Digital Media Strategy, Marketing Effectiveness, Digital Transformation, Digital Advertising, Digital Marketing, Marketing Channel, Consumer Behaviour, Brand Strategy, Innovation

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.8K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Creo Incubator

    Entrepreneuriat : Idéation et exploration des fondamentaux

    Skills you'll gain: Design Thinking, Value Propositions, Business Modeling, Entrepreneurship, Ideation, Lean Methodologies, Adaptability, Innovation, Problem Solving, New Product Development, Customer Analysis, Decision Making, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D
    A

    Multiple educators

    DeepLearning.AI Data Engineering

    Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Data Preprocessing, Apache Hadoop, Vector Databases, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Apache Spark, Data Integration, AWS Kinesis, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    578 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Product Ideation, Design, and Management

    Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, User Experience Design, Team Leadership, Prototyping, Competitive Analysis, Commercialization, Product Lifecycle Management, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Target Market, Market Opportunities, Ideation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    720 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Microeconomics Principles

    Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Socioeconomics, Social Sciences, Behavioral Economics, Market Analysis, Resource Allocation, Production Process, Consumer Behaviour, Critical Thinking, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Prompt Engineering and Memory Management

    Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, Context Management, User Interface (UI), Vector Databases, Debugging

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    Tel Aviv University

    Understanding Plants - Part I: What a Plant Knows

    Skills you'll gain: Scientific Methods, Biology, Research, Biochemistry, Life Sciences, Psychology, Molecular Biology, Environment, Physiology, Cell Biology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Optimize, Evaluate, and Forecast Your Cloud Spend: Coursera
  • Hands-On Projects with HTML, CSS, and JavaScript: Packt
  • Microsoft AI Product Manager: Microsoft
  • Develop and Evaluate LLM Features Effectively: Coursera
  • Sales Enablement, Innovation, and Growth Hacking: LearnQuest
  • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
  • Entrepreneuriat : Idéation et exploration des fondamentaux: Creo Incubator
  • DeepLearning.AI Data Engineering: DeepLearning.AI
  • Product Ideation, Design, and Management: University of Maryland, College Park
  • Microeconomics Principles: University of Illinois Urbana-Champaign

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