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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Natural Gas

    Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    Designing an SAP Solution

    Skills you'll gain: Technical Design, User Feedback, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Requirements Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    108 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    R

    Rice University

    English and Academic Preparation - Pre-Collegiate

    Skills you'll gain: Oral Comprehension, Critical Thinking, Learning Strategies, Active Listening, Literacy, English Language, Vocabulary, Grammar, Research, Analytical Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    593 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Leading with Impact: Psychology, Diversity, and Change

    Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    334 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Foundations & Stakeholder Collaboration

    Skills you'll gain: Innovation, Product Management, New Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Business Development, Product Lifecycle Management, Market Analysis, Communication, Stakeholder Management, Strategic Communication, Team Building, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    356 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Emotional Intelligence: Cultivating Immensely Human Interactions

    Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Resilience, Team Building, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    521 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Build Basic Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative Adversarial Networks (GANs), Generative Model Architectures, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Convolutional Neural Networks, Responsible AI, Artificial Neural Networks, Data Ethics, Unsupervised Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Marketing Analytics Foundation

    Skills you'll gain: Data Collection, Marketing, Marketing Analytics, Google Analytics, Digital Marketing, Customer Data Management, Application Programming Interface (API), Market Data, Personally Identifiable Information, Web Analytics, Information Privacy, API Gateway, Data Integration, Data Analysis, Data-Driven Decision-Making, Advertising

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Storytelling in Branding and Content Marketing

    Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Target Audience

    4.4
    Rating, 4.4 out of 5 stars
    ·
    346 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    The Finite Element Method for Problems in Physics

    Skills you'll gain: Finite Element Methods, Engineering Analysis, Mathematical Software, Numerical Analysis, Mathematical Modeling, Advanced Mathematics, C++ (Programming Language)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    562 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Global Financial Markets and Instruments

    Skills you'll gain: Financial Market, Investments, Securities (Finance), Financial Systems, Investment Management, Securities Trading, Capital Markets, Equities, Finance, Financial Services, Market Liquidity, Asset Management, Portfolio Management, Derivatives, Fixed Asset, Cash Flows

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.2K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Product Management Essentials

    Skills you'll gain: Stakeholder Management, Product Management, Team Leadership, Product Development, Commercialization, Product Lifecycle Management, Team Management, Product Strategy, Marketing, Market Opportunities, Requirements Management, Innovation, Leadership, Agile Methodology, User Experience, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
    ·
    332 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Natural Gas: University at Buffalo
  • Designing an SAP Solution: SAP
  • English and Academic Preparation - Pre-Collegiate: Rice University
  • Leading with Impact: Psychology, Diversity, and Change: Coursera
  • Product Management: Foundations & Stakeholder Collaboration: SkillUp
  • Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
  • Build Basic Generative Adversarial Networks (GANs): DeepLearning.AI
  • Marketing Analytics Foundation: Meta
  • Storytelling in Branding and Content Marketing : IE Business School
  • The Finite Element Method for Problems in Physics: University of Michigan

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