Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of London
Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Student-Centred Learning, Learning Strategies, Social Sciences, Public Policies, Socioeconomics, Policy Analysis, Cultural Diversity
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, Systems Architecture, Software Architecture, Verification And Validation, System Programming, Debugging, Software Design, System Design and Implementation, Linux, Software Technical Review, Systems Engineering, Operating Systems, Software Systems, System Software, Systems Design
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Content Development and Management, Client Services, Content Strategy, Presentations, Digital Marketing, Project Management, Competitive Analysis, Business Strategy
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Shared Media, Cloud Storage, Identity and Access Management, Role-Based Access Control (RBAC), Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: React.js, Routing Protocols, UI Components, JavaScript Frameworks, Front-End Web Development, Web Content Accessibility Guidelines, Performance Tuning, Web Development Tools, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), TypeScript, Ajax, Debugging, Javascript, Software Design Patterns, Restful API, Application Performance Management, Web Frameworks
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Budget Management, Budgeting, Financial Management, Cost Control, Performance Management, Business Strategy, Variance Analysis, Cross-Functional Collaboration, Resource Allocation, Financial Reporting, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration
Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Data Sharing, File Management, Version Control, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Vibrations, Mechanics, Torque (Physics), Global Positioning Systems, Linear Algebra, Numerical Analysis, Engineering Calculations, Simulations, Engineering Analysis, Trigonometry, Physics, Mathematical Modeling, Visualization (Computer Graphics), Differential Equations, Simulation and Simulation Software, Applied Mathematics, Verification And Validation, Engineering, Advanced Mathematics
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Identity and Access Management, Cloud Security, DevSecOps, Cloud Computing, Google Cloud Platform, Network Security, Cloud Infrastructure, Data Security, Cloud Computing Architecture, IT Automation, General Networking, Cloud Technologies, Computer Networking, Infrastructure Security, Cybersecurity, Security Controls, Infrastructure as Code (IaC), Digital Transformation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stormwater Management, Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Public Works, Environmental Engineering, Transportation Operations, Landscape Architecture, Civil Engineering, Case Studies, Water Sustainability, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months