
Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
★ 4.4 (7) · Beginner · Course · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Patient Positioning, Rehabilitation, Exercise Therapy, Patient Education And Counseling, Exercise Science, Manual Therapy, Patient Evaluation, Contraindication, Patient Education and Support, Physical Therapy, Sports Medicine, Kinesiology, Orthopedics, Human Musculoskeletal System, Anatomy, Pain Management, Health Assessment, Occupational Therapy, Intravenous Therapy, Physical Science
Intermediate · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Team Building, Clinical Leadership, Team Collaboration, Team Leadership, Leadership Development, Professional Development, Leadership, Health Informatics, Nursing Management, Initiative and Leadership, Informatics, Cultural Diversity
★ 4.3 (26) · Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Operating Budget, Financial Analysis, Budgeting, Variance Analysis, Capital Budgeting, Budget Management, Fiscal Management, Capital Expenditure, Revenue Cycle Management, Cost Accounting, Management Accounting, Value-Based Care, Gift Accounting, Managed Care, Insurance, Accounting, Health Care Administration, Healthcare Industry Knowledge, Finance, Health Care
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 3.8 (8) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Health Information Management, Health Technology, Application Programming Interface (API), Google Cloud Platform, Cloud-Based Integration, Health Care, Data Integration, Data Modeling, Cloud Storage
★ 4.3 (6) · Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Store, Cloud API, Health Information Management, Health Informatics, Application Programming Interface (API), Cloud Management, Health Care, Cloud-Based Integration, Cloud Computing, Clinical Data Management, Health Technology
Beginner · Project · Less Than 2 Hours

Duke University
Skills you'll gain: Telehealth, Patient Evaluation, Health Technology, Patient Positioning, Health Assessment, Clinical Assessment, Patient Treatment, Patient Preparation, Patient Communication, Health Informatics, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration, Customer Communications Management
★ 4.9 (7) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Regulation and Legal Compliance, Health Care Procedure and Regulation
★ 4.6 (17) · Mixed · Course · 1 - 4 Weeks

Jordan University of Science and Technology
Skills you'll gain: Immunology, Public Health and Disease Prevention, Laboratory Testing, Diagnostic Tests, Public Health, Pathology, Medical Laboratory, Preventative Care, Infectious Diseases, Physiology, General Medicine, Microbiology, Medical Terminology, Cell Biology, Biology, Oncology
Beginner · Course · 1 - 3 Months