
Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Software Design, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Competitive Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing
★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statement Analysis, Balance Sheet, Depreciation, Financial Accounting, Financial Statements, Revenue Recognition, Ledgers (Accounting), Accruals, Financial Analysis, Bookkeeping, General Accounting, Accrual Accounting, Business Reporting, Technical Accounting, Balancing (Ledger/Billing), Accounting, Standard Accounting Practices, Income Statement
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Market Opportunities, Workflow Management, Innovation, Business Ethics, Customer Communications Management, AI Integrations, Customer Relationship Management
★ 4.3 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Financial Statements, Business Risk Management, Credit Risk, Financial Analysis, Lending and Underwriting, Commercial Lending, Risk Mitigation, Risk Analysis, Financial Acumen, Underwriting, Financial Data, Corporate Finance, Operational Risk, Analysis, Income Statement, Balance Sheet, Cash Flows, Small Data, Case Studies
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, Payment Processing and Collection, Cash Receipts, Account Management, Customer Analysis, Accounting, Bankruptcies, Credit Risk, Lending and Underwriting
★ 5 (6) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, General Lending, Lending and Underwriting, Loan Documentation, Data Ethics, Generative AI Agents, Workflow Management, Generative AI, Regulatory Compliance, AI Integrations, AI Enablement, Customer Communications Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Customer Inquiries
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Literacy, Financial Trading, Financial Market, Descriptive Statistics, Market Data, Statistics, Statistical Methods, Technical Analysis, Derivatives, Risk Modeling, Statistical Analysis, Market Dynamics, Securities Trading, Risk Analysis, Market Analysis, Statistical Modeling, Financial Modeling, Performance Measurement, Performance Analysis, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Customer experience improvement, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Cloud Computing, Technology Solutions, Infrastructure As A Service (IaaS)
★ 4.7 (15) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Credit Risk, Risk Modeling, Banking, Financial Analysis, Risk Analysis, Financial Statement Analysis, Financial Systems, Finance, Financial Regulations, Bankruptcies, Financial Regulation, Business Risk Management, Cash Flows
★ 5 (18) · Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Human Resource Policies, AI literacy, Labor Relations, Workforce Management, AI Integrations, Generative AI, Automation, Employee Relations, Client Services, Accountability Frameworks, Job Analysis, Policy Analysis, Customer Relationship Management, Ethical Standards And Conduct
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Non-Profit Accounting, Fund Accounting, Financial Reporting, Expense Management, Generally Accepted Accounting Principles (GAAP), Compliance Reporting, Standard Accounting Practices, Financial Statement Analysis, Financial Statements, Balance Sheet, Asset Management, Depreciation, Cash Flows
★ 4.7 (14) · Mixed · Course · 1 - 4 Weeks