Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Business Strategies, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, AI literacy, Organizational Change, Customer experience strategy (CX), Customer experience improvement, Business Leadership, Business Transformation, Stakeholder Communications
★ 4.8 (265) · Beginner · Specialization · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Decision Making, Decisiveness, Strategic Decision-Making, Critical Thinking, Data-Driven Decision-Making, Critical Thinking and Problem Solving, Decision Intelligence, Risk Management, Risk Analysis, Business Risk Management, Decision Support Systems, Leadership, Risk Mitigation, Risk Management Framework, Leadership and Management, Risk Appetite, Team Leadership, Initiative and Leadership, Business Leadership, Risk Control
Mixed · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Goal Setting, Personal Integrity, Habit Formation, Culture
★ 4.8 (1.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Analysis
★ 4.7 (560) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Data Visualization, Data Presentation, Data Literacy, Dashboard Creation, Interactive Data Visualization, Business Intelligence, Data Synthesis, Exploratory Data Analysis, Data Wrangling, Data Cleansing, Data Integration, Data Analysis, Analytics, Data Transformation, Stakeholder Communications, Data Quality, Data Sharing, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Culture Transformation, Talent Management, Plan Execution, Crisis Management, Innovation, Business Leadership, Leadership, Organizational Leadership, Strategic Leadership, Leadership Development, Organizational Change, Business Ethics, Leadership and Management, Team Leadership, Organizational Strategy, Business Transformation, Human Capital, Ethical Standards And Conduct, Communication, Collaboration
★ 4.7 (1.3K) · Mixed · Course · 3 - 6 Months

Pearson
Skills you'll gain: Supply And Demand, Consumer Behaviour, Economics, Market Dynamics, Financial Policy, Economics, Policy, and Social Studies, Business Economics, Public Policies
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Prompt Engineering, Competitive Analysis, Product Marketing, Prompt Engineering Tools, Content Strategy, Keyword Research, Content Marketing, Content Creation, Product Strategy, Content Optimization, Content Development and Management, Competitive Intelligence, Market Analysis, Search Engine Optimization, Go To Market Strategy, Market Intelligence, Target Audience, Company, Product, and Service Knowledge, Generative AI Agents, Value Propositions
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Automation Engineering, Manufacturing and Production, Embedded Systems, Machine Controls, Robotics, Electronics, Industrial Engineering, Product Automation, Artificial Intelligence and Machine Learning (AI/ML), Robotic Process Automation, Control Systems, Automation, Wireless Networks, Internet Of Things, Reinforcement Learning, Communication Systems, Real Time Data, Machine Learning, Electronic Components, Peripheral Devices
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Communication Planning, Strategic Communication, Planning, Communication Strategies, Media Strategy, Strategic Planning, Media Planning, Stakeholder Communications, Media and Communications, Project Planning, Network Planning And Design, Communication Systems, Program Evaluation, Communication, Integrated Marketing Communications, Systems Development, Analysis, Influencing, Systems Design, Environment
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Visionary, Initiative and Leadership, Strategic Leadership, Organizational Leadership, Leadership, Leadership Development, Drive Engagement, Business Transformation, Business Leadership, Organizational Change, Innovation, Leadership and Management, Workplace inclusivity, Team Leadership, Proactivity, Stakeholder Engagement, Influencing, Collaboration, Team Motivation, Team Management
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Microsoft Excel, Prompt Engineering, Analytics, Data Analysis, Presentations, Analytical Skills, Management Reporting, Spreadsheet Software, Business Analytics, Prompt Patterns, Excel Formulas, Proposal Development, Data Ethics, Business Reporting, Microsoft Copilot, Data Science, Decision Support Systems, Business Operations, Strategic Decision-Making
Beginner · Course · 1 - 3 Months