
Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Empathy & Emotional Intelligence, Health Informatics, Personal Attributes, Public Health, Health Policy, Personal Development, Public Health and Disease Prevention, Clinical Informatics, Intercultural Competence, Cultural Responsiveness, Emergency Services, Health Care Administration, Health Administration, Crisis Intervention, Health Equity, Initiative and Leadership, Professional Development, Data Analysis, Cultural Diversity, Adaptability
Beginner · Specialization · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Process Mapping, Lean Manufacturing, Process Analysis, Production Process, Process Design, Lean Methodologies, Process Management, Process Flow Diagrams, Process Optimization, Production Management, Workflow Management, Production Planning, Process Improvement, Manufacturing Operations, Resource Utilization, Capacity Management, Waste Minimization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy & Emotional Intelligence, Empathy, Trustworthiness
Beginner · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Public Health and Disease Prevention, Clinical Informatics, Health Care Administration, Health Administration, Informatics, Health Care, Health Systems, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Data Sharing, Health Technology, Interoperability
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Team Oriented, Database Administration, Identity and Access Management, Systems Administration, Google Cloud Platform, Dashboard, Management Reporting, Customer Support, Role-Based Access Control (RBAC), Data Visualization, Content Scheduling, Business Reporting, Data Sharing, Technical Support, Auditing
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Nutrition and Diet, Meal Planning And Preparation, Nutrition Care Plans, Dietetics, Nutrition Education, Nutritional Assessment, Preventative Care, Infant Care
Beginner · Course · 1 - 3 Months

Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Regulation and Legal Compliance, Health Care Procedure and Regulation
Mixed · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Team Motivation, Team Management, Team Performance Management, Team Leadership, Team Building, Leadership and Management, Healthcare Project Management, Clinical Leadership, Decision Making, Strategic Leadership, Project Management, Leadership, Project Coordination, Resilience, Project Planning, Influencing, Project Closure, Communication, Life Sciences, Health Care
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks