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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Logical Operations

    Advanced Python: Object-Oriented Programming

    Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Software Design, Application Development, Python Programming, Computer Programming, Programming Principles, Software Development, Scripting, Virtual Machines, Scripting Languages

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    C# .NET Practical Business & Utility Application Development

    Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, Requirements Analysis, Application Deployment, C# (Programming Language), Data Validation, ASP.NET, SQL, .NET Framework, System Requirements, Business Requirements, Full-Stack Web Development, Application Development, Business Logic, Software Development Life Cycle, Data Management, User Interface (UI) Design, Systems Development

    Beginner · Specialization · 1 - 3 Months

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    Coursera

    Sales Methodologies Applicable to Enterprise Sales

    Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Prospecting and Qualification, Sales Process, Stakeholder Management, Sales Training, Specialized Sales, Sales, Sales Strategy, Influencing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of California, Davis

    Google SEO Fundamentals

    Skills you'll gain: Search Engine Optimization, Keyword Research, Search Engine Marketing, Web Analytics and SEO, Target Audience, Social Media Strategy, Content Strategy, Digital Marketing, Persona Development, Marketing, Marketing Strategy and Techniques, AI Product Strategy, Social Media, Competitive Analysis, Brand Awareness, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
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    3.7K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Implementing Open Policy Agent for Policy-Driven Control

    Skills you'll gain: DevSecOps, Kubernetes, Cloud Security, Cloud-Native Computing, Cyber Security Policies, Security Controls, Continuous Monitoring, Authorization (Computing), Policy Development, CI/CD, Policy Analysis, Open Source Technology, Cross Platform Development, Configuration Management, JSON

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    RF/Microwave Design - Antenna Design

    Skills you'll gain: electromagnetics, Electrical Engineering, Electronics Engineering, Electronics, Verification And Validation, Communication Systems, Wireless Networks, Digital Communications, Telecommunications, Technical Design, Prototyping, Engineering Design Process, Simulation and Simulation Software, Simulations, Workflow Management, Radiation Protection, Network Troubleshooting, Business Workflow Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Uncover Product Insights: Analyze Engagement Metrics

    Skills you'll gain: Statistical Reporting, Web Analytics, Statistical Process Controls, Data Analysis, Statistical Analysis, Strategic Decision-Making, Analytics, Statistical Methods, Business Metrics, Performance Metric, Performance Analysis, Anomaly Detection, Descriptive Analytics, Customer Engagement, Benchmarking

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Building and Managing High-Performance Teams

    Skills you'll gain: Meeting Facilitation, Conflict Management, Team Management, Performance Management, Teamwork, Communication, Constructive Feedback, Data-Driven Decision-Making, Decision Making, Leadership, Influencing, Innovation, Goal Setting, Coaching

    Intermediate · Course · 1 - 4 Weeks

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    Macquarie University

    Structure, Funding and Negotiation For Startups

    Skills you'll gain: Value Propositions, Entrepreneurship, Social Impact, Target Audience, Customer Insights, Data-Driven Decision-Making, Strategic Partnership, Business Development, Presentations, Business Modeling, Relationship Building, New Product Development, Negotiation, Due Diligence, Fundraising, Financial Statements

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Agile Development and Scrum

    Skills you'll gain: Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Agile Product Development, Agile Project Management, User Story, Sprint Retrospectives, Sprint Planning, Workflow Management, Performance Metric, Team Oriented, Team Performance Management, Backlogs, Team Building, Performance Measurement, Lean Methodologies, Plan Execution, Prioritization, Estimation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Advanced World-Building, Effects, and Final Scene Polishing

    Skills you'll gain: Unreal Engine, 3D Assets, Virtual Environment, Video Game Development, Augmented and Virtual Reality (AR/VR), Computer Graphics, Animation and Game Design

    Advanced · Course · 1 - 3 Months

Searches related to customer experience

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1…798081…549

In summary, here are 10 of our most popular customer experience courses

  • Advanced Python: Object-Oriented Programming: Logical Operations
  • C# .NET Practical Business & Utility Application Development: EDUCBA
  • Sales Methodologies Applicable to Enterprise Sales: Coursera
  • Google SEO Fundamentals: University of California, Davis
  • Implementing Open Policy Agent for Policy-Driven Control: Coursera
  • Build Robust Java ML Models with Entropy: Coursera
  • RF/Microwave Design - Antenna Design: Coursera
  • Uncover Product Insights: Analyze Engagement Metrics: Coursera
  • Building and Managing High-Performance Teams: Packt
  • Structure, Funding and Negotiation For Startups: Macquarie University

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