
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Strategic Decision-Making, Strategic Planning, Decision Making, Strategic Thinking, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Plan Execution, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Health Administration, Leadership, Organizational Development, Mergers & Acquisitions, Analysis, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Climate Change Programs, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Health Care, Public Health, Patient Education And Counseling, Health Systems, Public Health and Disease Prevention, Community Organizing, Climate Change Mitigation, Sustainable Systems, Clinical Leadership, Leadership Development
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Clinical Leadership, Patient Communication, Conflict Management, Patient Coordination, Care Management, Patient Advocacy, Nursing Practices, Communication Strategies, Nursing, Change Management, Leadership, Nursing and Patient Care, Communication, Nursing Care, Health Care Administration, Medical History Documentation
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Empathy, Empathy & Emotional Intelligence, Creativity, Self-Awareness, Emotional Intelligence, Personal Development, Psychology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Stress Management, Mental and Behavioral Health, Medical Nutrition Therapy, Behavioral Health, Mental Health Diseases and Disorders, Psychosocial Assessments, Exercise Science, Social Determinants Of Health, Social Sciences, Nutrition and Diet, Cognitive Behavioral Therapy, Health And Wellness Coaching, Kinesiology, Resilience, Nutrition Care Plans, Coaching, Clinical Nutrition, Mental Health, Health Assessment, Preventative Care
★ 4.5 (24) · Intermediate · Specialization · 1 - 3 Months

SkillUp
Skills you'll gain: Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Jupyter, LLM Application, AI Integrations, Model Evaluation, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Injury Prevention, Sports Medicine, Exercise Science, Athletic Training, Kinesiology, Nutrition and Diet, Preventative Care, Exercise Therapy, Resilience, Mechanics, Anatomy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Clinical Practices, Diagnostic Tests, Anatomy, Pathology, Physiology, Oncology, Oral Health, Nutrition and Diet, Microbiology, Medical Terminology
★ 5 (8) · Beginner · Course · 1 - 4 Weeks