
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Incident Management, Data Centers, Computer Security Incident Management, DevSecOps, Continuous Monitoring, System Monitoring, Threat Detection, Infrastructure Security, IT Security Architecture, Security Management, Payment Card Industry (PCI) Data Security Standards, Data Security, Information Systems Security, IT Infrastructure, Security Information and Event Management (SIEM), Security Testing, DevOps, System Configuration, IT Automation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Security, Threat Detection, Security Information and Event Management (SIEM), Configuration Management, Google Cloud Platform, Security Management, Intrusion Detection and Prevention, Vulnerability Scanning, Continuous Monitoring, Vulnerability Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Validation
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Import/Export, Cloud Technologies, Cloud Platforms, IT Automation, Data Migration, Google Cloud Platform, Cloud Management, Cloud Infrastructure
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, OpenAI, Cloud API
Intermediate · Project · Less Than 2 Hours