• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Call Center Experience

Results for "call center experience"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build a Calls Management System in C# .NET

    Skills you'll gain: User Interface (UI), Development Testing, Software Testing, Program Development, Usability, Process Driven Development, Software Design, Systems Development, Database Design, Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • G

    Google Cloud

    Security Command Center Fundamentals

    Skills you'll gain: Cloud Security, Threat Detection, Configuration Management, Google Cloud Platform, Security Management, Cloud Management, Security Controls, Vulnerability Scanning, Continuous Monitoring, Vulnerability Management, Anomaly Detection

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Calls & Messaging

    Skills you'll gain: English Language, Language Competency, Vocabulary, Language Learning, Oral Comprehension, Grammar

    4.7
    Rating, 4.7 out of 5 stars
    ·
    269 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Provisioning, User Accounts, Cloud Management, Authorization (Computing), Control Panels, Security Controls, Servers, Enterprise Application Management, Package and Software Management

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

    Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Cold Calling, Booking (Sales), Setting Appointments, Systems Integration, Personalized Campaigns, No-Code Development, Calendar Management, Technical Sales, Automation, AI Personalization, Scripting, Scheduling

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Prompt Engineering Tools, Generative AI Agents, Generative AI, Responsible AI, Risk Management, AI literacy, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Risk Mitigation, Customer experience improvement, Agentic systems, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    User Experience: Research & Prototyping

    Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding

    4.6
    Rating, 4.6 out of 5 stars
    ·
    906 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Dialogflow CX: Parameter Manipulation

    Skills you'll gain: Data Validation

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Cisco Data Center Virtualization

    Skills you'll gain: Virtual Networking, Data Centers, vSphere Networking and Storage, Software-Defined Data Center (SDDC), Virtual Local Area Network (VLAN), Virtualization, VMware ESX Servers, Software-Defined Networking, Network Architecture, vCenter Server, Network Infrastructure, Network Switches, Virtualization and Virtual Machines, Virtual Machines, Network Administration, Network Protocols, vSphere DRS & HA, Routing Protocols, Network Routing, Control Panels

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Cisco Data Center Storage

    Skills you'll gain: iSCSI Configuration, Data Centers, Network Switches, Data Storage, Network Infrastructure, Data Storage Technologies, Networking Hardware, General Networking, Network Protocols, System Configuration

    Beginner · Course · 1 - 3 Months

1…8910…606

In summary, here are 10 of our most popular call center experience courses

  • Build a Calls Management System in C# .NET: EDUCBA
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Security Command Center Fundamentals: Google Cloud
  • Low Intermediate English: Calls & Messaging: Voxy
  • Windows Admin Center: Packt
  • AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera
  • Introduction to AI for customer care professionals: AI Business School
  • User Experience: Research & Prototyping: University of California San Diego
  • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
  • Dialogflow CX: Parameter Manipulation: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok