• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Call Center Experience

Results for "call center experience"


  • I

    Interplay Learning

    Customer Service for Trades

    Skills you'll gain: Customer experience improvement, Verbal Communication Skills, User Feedback, Customer Service, Consultative Approaches, Active Listening, Customer Relationship Building, Expectation Management, Communication, Professionalism, Customer Complaint Resolution, Trustworthiness, Rapport Building, Problem Solving, Professional Development, Composure, Non-Verbal Communication, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, HVAC

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Build a Calls Management System in C# .NET

    Skills you'll gain: User Interface (UI), Development Testing, Software Testing, Program Development, Usability, Process Driven Development, Software Design, Systems Development, Database Design, Databases

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Cisco Learning and Certifications

    Cisco Data Center Storage

    Skills you'll gain: iSCSI Configuration, Data Centers, Network Switches, Data Storage, Data Storage Technologies, Networking Hardware, General Networking, Network Protocols, Interoperability, Virtualization, System Configuration

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Cisco Learning and Certifications

    Cisco Data Center Virtualization

    Skills you'll gain: Virtual Networking, Data Centers, vSphere Networking and Storage, Software-Defined Data Center (SDDC), Virtual Local Area Network (VLAN), Virtualization, VMware ESX Servers, Software-Defined Networking, Network Architecture, vCenter Server, Network Infrastructure, Network Switches, Virtualization and Virtual Machines, Virtual Machines, Network Administration, Network Protocols, vSphere DRS & HA, Routing Protocols, Network Routing, Control Panels

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Provisioning, User Accounts, Cloud Management, Authorization (Computing), Control Panels, Security Controls, Servers, Enterprise Application Management, Package and Software Management

    Intermediate · Course · 1 - 3 Months

  • V

    Voxy

    Low Intermediate English: Calls & Messaging

    Skills you'll gain: English Language, Language Competency, Vocabulary, Language Learning, Oral Comprehension, Grammar

    4.7 stars, 269 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (269) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Data Center Security Management with Microsoft System Center

    Skills you'll gain: Incident Response, Incident Management, Data Centers, Computer Security Incident Management, DevSecOps, Continuous Monitoring, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, IT Security Architecture, Information Technology Operations, Security Management, Payment Card Industry (PCI) Data Security Standards, Data Security, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Security Testing

    4.9 stars, 54 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (54) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing

    Beginner · Project · Less Than 2 Hours

  • V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar

    4.4 stars, 21 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.4 (21) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Interplay Learning

    Avoiding Callbacks

    Skills you'll gain: Punch Work, Project Closure, Operational Efficiency, HVAC, Verification And Validation, Client Services, System Testing, Customer Service, Corrective and Preventive Action (CAPA), Active Listening, Customer Relationship Building, Facility Repair And Maintenance, Customer experience improvement, Communication, Communication Strategies, Service Improvement, Hardware Troubleshooting, Problem Management, Professionalism, Facility Management and Maintenance

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Security Command Center Fundamentals

    Skills you'll gain: Cloud Security, Threat Detection, Configuration Management, Google Cloud Platform, Security Management, Vulnerability Scanning, Continuous Monitoring, Vulnerability Management, Cyber Security Assessment, Anomaly Detection

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

    Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Cold Calling, Booking (Sales), Setting Appointments, Systems Integration, Personalized Campaigns, No-Code Development, Calendar Management, Technical Sales, Automation, AI Personalization, Scripting, Scheduling

    Intermediate · Guided Project · Less Than 2 Hours

1…8910…643

In summary, here are 10 of our most popular call center experience courses

  • Customer Service for Trades: Interplay Learning
  • Build a Calls Management System in C# .NET: EDUCBA
  • Cisco Data Center Storage: Cisco Learning and Certifications
  • Cisco Data Center Virtualization: Cisco Learning and Certifications
  • Windows Admin Center: Packt
  • Low Intermediate English: Calls & Messaging: Voxy
  • Data Center Security Management with Microsoft System Center: EDUCBA
  • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Avoiding Callbacks: Interplay Learning

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok