
University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Team Oriented, Customer Insights, Team Collaboration, User Feedback, Team Building, Customer Service, Customer experience improvement, Customer Analysis, Customer Engagement, Customer Retention, Data-Driven Decision-Making, Customer experience strategy (CX), Relationship Management, Drive Engagement, Analysis, Entrepreneurship, Business Strategy
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Newsletters, Governance, Event Planning, Event Management, Public Relations, Branding, Brand Strategy, Philanthropy, Fundraising, Stakeholder Communications, Stakeholder Management, Digital Media Strategy, Storytelling, Marketing and Public Relations, Media and Communications, Organizational Effectiveness, Organizational Leadership, Marketing, Marketing Strategy and Techniques, Operations
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Marketing Communications, Media Strategy, Paid media, Owned Media, Customer Advocacy, Journey Mapping, Branding, Cross-Channel Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness, Culture, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient Coordination, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Concision, Communication Strategies, Verbal Strategic Communication, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Storytelling, Oral Expression, Persuasive Communication, Public Speaking, Non-Verbal Communication, Verbal Communication Skills, Ingenuity, Creative Thinking, Communication, Creativity, Optimism, Problem Solving, Resilience, Analysis
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Customer Relationship Management (CRM) Software, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Marketing Communications, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Customer Analysis, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Target Market, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Media and Communications, Technical Communication, Science and Research, Case Studies, Environmental Science, Scientific Visualization, Culture, Social Sciences, Health Policy, Storytelling, Public Health, Climate Change Programs, Driving engagement, Visual Storytelling, Nutrition and Diet, Visual Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Persona Development, Prospecting and Qualification, Target Audience, Facebook, Target Market, Earned Media, Social Media Marketing, Social Media Content, Web Presence, Social Media, Business Marketing, Drive Engagement, Marketing, Online Advertising, Content Creation
Intermediate · Guided Project · Less Than 2 Hours

Copenhagen Business School
Skills you'll gain: Social Impact, Growth Strategies, Marketing Communications, Sustainable Development, Business Planning, Entrepreneurial Finance, Needs Assessment, Communication Strategies, Marketing and Public Relations, Entrepreneurship, Performance Measurement, Innovation, Franchising
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Team Collaboration, Communication Strategies, Self-Awareness
Beginner · Course · 1 - 3 Months