Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Cash Management, People Management, Entrepreneurship, Operating Cost, Business, Business Leadership, Business Operations, Brand Loyalty, Leadership Development, Price Negotiation, Business Management, Business Administration, Business Planning, Business Strategy, Leadership and Management, Initiative and Leadership, Gross Profit, Entrepreneurial Finance
Beginner · Specialization · 3 - 6 Months

Scrimba
Skills you'll gain: Web Applications, Full-Stack Web Development, Database Application, Data Store, Database Development, Database Management, SQL, Query Languages, Data Access, Real Time Data, Javascript, Data Entry, Software Engineering, Authentications
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Selling Techniques, Value Propositions, Sales Strategy, Growth Strategies, Marketing Strategies, Thought Leadership, Content Marketing, Innovation, Target Audience, Marketing, Continuous Improvement Process, Customer Relationship Building, Intellectual Property, Communication
Intermediate · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Customer Analysis, Promotional Strategies, Digital Advertising, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience strategy (CX), Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Customer Relationship Management, Adaptability
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Performance Metric, Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Improvement, Performance Reporting, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Recruitment Strategies, Continuous Improvement Process, Benchmarking
★ 5 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Merchandising, E-Commerce, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Business Technologies, Technology Solutions, Program Implementation, System Implementation, Product Knowledge, Value Propositions, Digital Transformation, Application Frameworks, Digital Content, Case Studies, Needs Assessment, Application Development, Systems Integration, Growth Strategies
★ 4.3 (16) · Beginner · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, Business Transformation, digital literacy, Technology Strategies, Sustainable Business, Benchmarking, Process Improvement, Automation, Operational Efficiency, Market Opportunities, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making
★ 4.8 (43) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statements, Financial Statement Analysis, Case Studies, Financial Analysis, Cash Flows, Balance Sheet, Data Storytelling, Benchmarking, Financial Data, Income Statement, Business Metrics, Communication, Performance Measurement, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Responsible AI, AI literacy, Prompt Patterns, Prompt Engineering, AI Enablement, AI Personalization, Communication Strategies, Artificial Intelligence, Generative AI, Communication, AI Integrations, Business Communication, Business Process Automation, Automation, Critical Thinking, Verification And Validation, Business Operations
Beginner · Course · 1 - 3 Months