Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Proposal Writing, Grant Writing, Philanthropy, Proposal Development, Gift Accounting, Prospecting and Qualification, Campaign Management, Grant Applications, Tax Planning, Ethical Standards And Conduct, Business Ethics, Marketing Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Business Writing, Developing Training Materials, Campaign Planning
★ 4.6 (403) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agile Software Development, Sprint Retrospectives, Scaled Agile Framework, Organizational Change, Agile Project Management, Kanban Principles, Backlogs, Project Risk Management, Team Motivation, Agile Methodology, People Development, Change Management, User Story, Team Performance Management, Business Transformation, Organizational Development, Project Management Institute (PMI) Methodology, Workflow Management, Agile Product Development, Performance Metric
Intermediate · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Power BI, Microsoft Excel, Dashboard Creation, Data Storytelling, Data Wrangling, Business Intelligence Software, Data Sharing, Data Integration
★ 4.9 (1.3K) · Intermediate · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization
★ 4.8 (586) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: C# (Programming Language), Maintainability, Object Oriented Design, Object Oriented Programming (OOP), .NET Framework, Development Environment, Code Reusability, Microsoft Development Tools, Microsoft Visual Studio, Software Engineering, Software Design, Programming Principles, Software Development Tools, Computer Programming, Computer Programming Tools, Debugging, ASP.NET, Application Deployment, Web Development, Back-End Web Development
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Market Opportunities, AI Product Strategy, Responsible AI, Technical Management, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Applied Machine Learning, AI literacy, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales
★ 4.9 (332) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Culture, Culture Transformation, Organizational Leadership, Organizational Structure, Organizational Development, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Leadership Studies, Case Studies, Business Leadership, Team Management, Strategic Leadership, Team Leadership, Rapport Building, Organizational Skills, Employee Engagement, Leadership, Business Communication, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stress Management, Industrial and Organizational Psychology, Emotional Intelligence, Employee Engagement, Staff Management, Cultural Diversity, Empathy & Emotional Intelligence, Mindfulness, Professionalism, Resilience, Cultural Sensitivity, Intercultural Competence, Leadership and Management, Mental Health, Relationship Building, Positivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Design, User Feedback, Technology Solutions, Technical Consulting, Solution Design, Solution Architecture, Solution Delivery, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Prioritization, Communication
★ 4.7 (116) · Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, AI Security, Responsible AI, Amazon Web Services, Model Context Protocol, Agentic systems, Prompt Engineering, Tool Calling, Verification And Validation, Prompt Patterns, Development Testing, Security Controls, Authorization (Computing), Enterprise Architecture, Application Performance Management, Middleware
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Succession Planning, Performance Appraisal, Responsible AI, Culture Transformation, Human Resource Strategy, Intercultural Competence, Applicant Tracking Systems, Performance Review, Employee Engagement, Strategic Leadership, Conflict Management, Business Transformation, Employee Retention, Compensation Management, Performance Management, Generative AI, Employee Onboarding, Recruitment, Change Management, Data-Driven Decision-Making
★ 4.6 (1.1K) · Intermediate · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Supply And Demand, Business Economics, Market Dynamics, Business, Economics, Social Studies, Consumer Behaviour, Business-To-Consumer, Business Operations, Economics, Policy, and Social Studies, Economic Development, Competitive Analysis, Market Opportunities, Production Process, Market Trend
Beginner · Course · 1 - 4 Weeks