• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • L

    LearnQuest

    Scrum Certification with AI

    Skills you'll gain: Responsible AI, Backlogs, AI Product Strategy, Data Ethics, Scrum (Software Development), AI Enablement, Sprint Planning, Sprint Retrospectives, Risking, AI Integrations, Scaled Agile Framework, AI Personalization, Prompt Engineering, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Prioritization, Generative AI, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Leading Teams Effectively: Skills for Impactful Leadership

    Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Management Training And Development, Team Performance Management, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Teamwork, Personal Development, People Development, Business Leadership, Drive Engagement, Team Collaboration, Organizational Effectiveness, Lifelong Learning, Self-Awareness, Communication

    4.8 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (10) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Foundations of Modern HTML & CSS

    Skills you'll gain: Hypertext Markup Language (HTML), Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Development Tools, Web Design, Web Language, Software Development Tools, Development Environment, Web Design and Development, Web Content Accessibility Guidelines, Front-End Web Development, Web Development, Web Content, Semantic Web, Integrated Development Environments, Typography

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Alberta

    Creating a Workplace People Want to Be

    Skills you'll gain: Safety Culture, Diversity Equity and Inclusion Initiatives, Stress Management, Organizational Leadership, Industrial and Organizational Psychology, Diversity and Inclusion, Occupational Safety And Health, Workplace inclusivity, Employee Performance Management, Trustworthiness, Culture Transformation, Organizational Development, Diversity Awareness, Strategic Leadership, Workplace Bullying Intervention, Leadership, Employee Engagement, Resilience, Mental Health, Communication

    4.9 stars, 35 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (35) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Banking Operations & Credit Analysis

    Skills you'll gain: Banking Services, Banking, Commercial Banking, Bank Regulations, Lending and Underwriting, Retail Banking, Credit Risk, Commercial Lending, Payment Systems, Financial Services, Consumer Lending, Regulatory Compliance, Financial Regulation, Loan Origination, Regulatory Requirements, Securities (Finance), Loan Documentation, Loans, Payment Processing and Collection, Deposit Accounts

    5 stars, 14 reviews, Mixed, Course, 1 - 3 Months

    ★ 5 (14) · Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • I

    Immersify

    The Nursing Journey: From Calling to Career

    Skills you'll gain: Patient Communication, Patient Advocacy, Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Patient-centered Care, Communication Strategies, Professionalism, Conflict Management, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Health Assessment, Patient Preparation, Patient Safety, Decision Making

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    S.P. Jain Institute of Management and Research

    Finance for Decision-Making

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Data, Decision Making, Investment Management, Financial Policy, Personal Development, Critical Thinking, Stress Management, Mindfulness

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • J

    Johns Hopkins University

    Advanced Cybersecurity Topics

    Skills you'll gain: MITRE ATT&CK Framework, Metasploit, Penetration Testing, Exploit development, Exploitation techniques, Cyber Operations, Cybersecurity, Operating Systems, Hardening, Computer Security, Malware Protection, Vulnerability Assessments, Security Controls, Authorization (Computing), System Programming, Memory Management, Data Persistence, Computer Architecture

    4.1 stars, 9 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.1 (9) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Saving, Investing, Insurance, and Retirement Planning

    Skills you'll gain: Estate Planning, Portfolio Management, Investment Management, Asset Protection, Long Term Care, Portfolio Risk, Wealth Management, Financial Planning, Insurance Policies, Brokerage, Loss Prevention, Financial Market, International Finance, Asset Management, Real Estate, Property and Real Estate, Risk Management, Return On Investment, Risk Analysis, Growth Strategies

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Planning and Control Using Microsoft Project 365 and 2021

    Skills you'll gain: Microsoft Project, Project Schedules, Resource Allocation, Resource Planning, Resource Management, Project Management Software, Resource Utilization, Scheduling, Project Performance, Calendar Management, Project Coordination, Project Controls, Project Management, Microsoft 365, Timelines, Management Reporting, Milestones (Project Management), Project Planning, Report Writing, Workflow Management

    Intermediate · Course · 3 - 6 Months

  • S

    SkillUp

    Building and Deploying GenAI Agents for Process Automation

    Skills you'll gain: AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Model Deployment, Automation, No-Code Development, AI Integrations, Prompt Engineering, Process Optimization, System Monitoring, Performance Analysis, Performance Management

    4.5 stars, 8 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (8) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Advanced B2B Sales For Enterprise Deals

    Skills you'll gain: Enterprise Sales, B2B Sales, Sales, Selling Techniques, Value Propositions, Social Media Marketing, Social Media, Customer Engagement, Social Media Strategy, LinkedIn, Return On Investment, Business Analysis, Content Marketing, Content Strategy, Professional Networking, Brand Strategy, Relationship Building, Digital Marketing, Content Creation, Data Analysis

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…815816817…834

In summary, here are 10 of our most popular customer relationship management courses

  • Scrum Certification with AI: LearnQuest
  • Leading Teams Effectively: Skills for Impactful Leadership: Coursera
  • Foundations of Modern HTML & CSS: Packt
  • Creating a Workplace People Want to Be: University of Alberta
  • Master Banking Operations & Credit Analysis: EDUCBA
  • The Nursing Journey: From Calling to Career: Immersify
  • Finance for Decision-Making: S.P. Jain Institute of Management and Research
  • Advanced Cybersecurity Topics: Johns Hopkins University
  • Saving, Investing, Insurance, and Retirement Planning: John Wiley & Sons
  • Planning and Control Using Microsoft Project 365 and 2021: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok