Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Financial Analysis, Financial Statement Analysis, Finance, Financial Statements, Financial Modeling, Return On Investment, Capital Budgeting, Corporate Finance, Balance Sheet, Business Valuation, Cash Flow Forecasting, Cash Flows, Financial Forecasting, Working Capital, Performance Measurement, Private Equity, Performance Analysis, Risk Management, Risk Analysis
★ 4.7 (1.2K) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Writing, Business Communication, Active Listening, Business Correspondence, Telephone Skills, Management Training And Development, Writing, Employee Coaching, Business Leadership, English Language, Discussion Facilitation, Delegation Skills, Concision, Staff Management, Recruitment, Leadership, Organizational Skills, Verbal Communication Skills, Communication
★ 4.8 (1.5K) · Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Recurrent Neural Networks (RNNs), Large Language Modeling, Artificial Neural Networks, Deep Learning, Tensorflow, Text Mining, Embeddings, Generative Model Architectures, Machine Learning Methods, Model Training, Network Architecture
★ 4.5 (1.2K) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Platform, Power Platform Architecture & Technical Design, Productivity Software, No-Code Development, Data Integration, Data Store, Data Access, Database Management Systems, Application Development, Case Studies, Business Solutions, Value Propositions, Security Controls
★ 4.5 (198) · Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, MarTech, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Responsible AI, Customer Retention, Customer Relationship Management (CRM) Software, Augmented Reality, FinTech, Blockchain, Virtual Reality
★ 4.4 (458) · Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Brand Strategy, Marketing Strategies, Search Engine Marketing, Digital Marketing, Direct Marketing, Content Marketing, Digital Media Strategy, Strategic Marketing, Digital Marketing Campaigns, Web Analytics and SEO, Social Media Campaigns, Search Engine Optimization, Data-Driven Marketing, Content Strategy, Marketing, Marketing Planning, Social Media Marketing, Marketing Management, Social Media Strategy, Social Media
★ 4.6 (3.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Multimodal Prompts, LLM Application, Embeddings, AI literacy, Artificial Neural Networks, AI powered creativity, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Model Training
Beginner · Course · 1 - 3 Months

AAPC
Skills you'll gain: Medical Billing, Denial Management, Medical Billing and Coding, Medical Coding, ICD Coding (ICD-9/ICD-10), Billing, Patient Registration, CPT Coding, Accounts Receivable, Payment Processing and Collection, Billing & Invoicing, Health Information Management, Medical Records, Utilization Management, Clinical Documentation, Health Systems, Insurance, Medicare, Healthcare Industry Knowledge, Regulatory Compliance
★ 4.6 (239) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Risk Management Framework, Stakeholder Engagement, Performance Metric, Process Improvement, Project Portfolio Management, Stakeholder Communications, Business Requirements
★ 4.5 (198) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Apache Kafka, Performance Tuning, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud-Native Computing, Data Pipelines, Event-Driven Programming, Amazon S3, Data Integration, Data Governance, Systems Architecture, Cloud Security, Scalability, DevOps, Real Time Data, Continuous Integration, Data Security, Resilience
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Search Engine Optimization, Email Marketing, Conversion Funnel Analysis, Blogs, Keyword Research, Web Analytics and SEO, Content Optimization, WordPress, Marketing, Online Advertising, Marketing Planning, E-Commerce, Performance marketing, Digital Marketing, Copywriting, Sales Process, Advertising Mail, Newsletters, Digital Advertising, Test Tools
Beginner · Course · 3 - 6 Months

Skills you'll gain: Corporate Sustainability, Sustainable Development, Sustainable Business, Sustainable Systems, Environmental Social And Corporate Governance (ESG), Product Roadmaps, Corporate Strategy, Business Transformation, Environmental Issue, Social Impact, Organizational Change, Environment and Resource Management, Stakeholder Analysis, Stakeholder Engagement, Systems Thinking, Governance
★ 4.6 (959) · Mixed · Course · 1 - 3 Months