
Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Order Processing, Strategic Sourcing, Request for Proposal, Product Knowledge, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Data Quality, Customer Communications Management
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Recruitment, Recruitment, Job Analysis, Consultative Approaches, Market Research, Recruitment Strategies, Talent Acquisition, Market Intelligence, Marketing Collateral, Compensation Management, Needs Assessment, Competitive Analysis, Branding, Advertising, Competitive Intelligence, Labor Compliance, Digital Brand Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Management, Database Application, Database Design, Planning, Calendar Management, Content Management, Organizational Skills, No-Code Development, Information Architecture, Kanban Principles
Mixed · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Competitive Analysis, Business Modeling, User Feedback, Entrepreneurship, Closing (Sales), Customer Acquisition Management, Business Planning, Customer Analysis, Selling Techniques, Market Analysis, Lean Methodologies, Business Strategy, Business Development, Go To Market Strategy, Professional Networking, Ideation, Team Building, Intellectual Property, Financial Planning, Communication
Beginner · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Customer Analysis, Promotional Strategies, Digital Advertising, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience strategy (CX), Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Customer Relationship Management, Adaptability
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Oral Expression, Entrepreneurial Finance, Ideation, Business Planning, New Business Development, Teamwork, Legal Risk, Market Dynamics, Relationship Building, Team Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Project Controls, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
★ 4.8 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Production Line, Marketing Effectiveness, Business Metrics, Performance Measurement, Profit and Loss (P&L) Management, Production Management, Marketing, Marketing Strategies, Marketing Analytics, Strategic Marketing, Return On Investment, Key Performance Indicators (KPIs), Benchmarking
★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Sales Presentations, Presentations, Product Demonstration, Prompt Engineering Tools, Generative AI, Storytelling, AI powered creativity, Responsible AI, Oral Expression, Marketing Collateral, Branding, Proposal Development, Visual Design, Graphic Design, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks