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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


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    Chris Croft Training

    Measurement in Management: Informing Leadership Decisions

    Skills you'll gain: Performance Measurement, Key Performance Indicators (KPIs), Data Literacy, Leadership and Management, Operations Management, Business Management, Business Leadership, Data Management, Systems Of Measurement, Leadership, Data Analysis, Cost Management, Team Management, Decision Making, Business Analysis, Leadership Studies, Critical Thinking, Data Presentation, Critical Thinking and Problem Solving, Data Visualization

    Mixed · Course · 1 - 3 Months

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    John Wiley & Sons

    The Quick Guide to Prompt Engineering

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Generative AI, Prompt Patterns, Responsible AI, ChatGPT, Generative Model Architectures, Large Language Modeling, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Context Engineering, Image Analysis, AI powered creativity, LLM Application, AI literacy, Token Optimization, OpenAI, AI Integrations, Artificial Intelligence

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    GenAI for .NET: Build LLM Apps with OpenAI and Ollama

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, LLM Application, Generative AI, OpenAI API, Embeddings, Multimodal Prompts, Tool Calling, Image Analysis, Large Language Modeling, .NET Framework, OpenAI, Artificial Intelligence, Vector Databases, Model Deployment, Microservices, Cloud API

    Intermediate · Course · 1 - 3 Months

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    Microsoft

    Threat Detection and Security Engineering

    Skills you'll gain: Threat Detection, Security Engineering, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, AI Security, IT Security Architecture, Continuous Monitoring, MITRE ATT&CK Framework, Security Controls, Enterprise Architecture, Endpoint Security, Computer Security Incident Management, Data Loss Prevention, Incident Response, Data Security, Security Management, Cloud Security, Incident Management, Encryption

    Advanced · Course · 1 - 3 Months

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    Packt

    Blender for Beginners Part 1

    Skills you'll gain: 3D Modeling, Animations, 3D Assets, Workflow Management, Animation and Game Design, Visualization (Computer Graphics), Control Panels, Computer Graphics, File Management, Computer Graphic Techniques, Graphical Tools, Editing, Digital Design, Model Optimization, Data Import/Export, Simulations, Video Game Development, Visual Design, User Interface (UI), Blended Learning

    Beginner · Specialization · 3 - 6 Months

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    Simplilearn

    Foundation of Agentic AI and LLM Architecture Training

    Skills you'll gain: Agentic Workflows, Agentic systems, AI Orchestration, AI Workflows, LLM Application, Generative AI Agents, Workflow Management, AI Enablement, Business Workflow Analysis, Large Language Modeling, Decision Intelligence, Business Process Automation, Generative Model Architectures, Artificial Intelligence, Enterprise Application Management, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    HRCI

    Business Management Foundations for HR

    Skills you'll gain: Human Resources, Governance, Workplace inclusivity, Human Resource Policies, Human Resource Strategy, Human Resources Information System (HRIS), Business Management, Human Resources Management and Planning, Risk Mitigation, Human Resource Management, Mitigation, Organizational Change, Organizational Structure, Labor Compliance, Risk Analysis, Business Administration, Change Management, Stakeholder Engagement, Governance Risk Management and Compliance, People Analytics

    Intermediate · Course · 1 - 4 Weeks

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    Minnesota State University, Mankato

    Foundations of Healthcare Project Management

    Skills you'll gain: Healthcare Project Management, Project Scoping, Goal Setting, Smart Goals, Project Management, Clinical Leadership, Project Management Life Cycle, Project Planning, Scope Management, Stakeholder Management, Project Coordination, Healthcare Industry Knowledge, Stakeholder Engagement, Health Care Procedure and Regulation, Project Documentation, Health Systems, Project Implementation, Stakeholder Communications, Communication Planning, Risk Management

    Beginner · Course · 1 - 4 Weeks

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    SkillsBooster Academy

    Workplace Automation with Generative AI

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Agentic Workflows, Prompt Engineering Tools, Email Automation, Generative AI, ChatGPT, LLM Application, Automation, Workflow Management, Model Deployment, AI Personalization, Agentic systems, Retrieval-Augmented Generation, Unstructured Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Document Management, Business, Productivity

    Beginner · Course · 1 - 3 Months

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    John Wiley & Sons

    Applied Data Science with SQL, R, and Python

    Skills you'll gain: Matplotlib, Plot (Graphics), Relational Databases, SQL, Database Theory, R (Software), Data Visualization, Statistical Programming, Ggplot2, Data Science, Query Languages, Databases, Database Systems, R Programming, Database Design, Statistical Methods, Database Management, Data Analysis, Power BI, Python Programming

    Intermediate · Course · 3 - 6 Months

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    ISAE-SUPAERO

    Fundamentals of Flight mechanics

    Skills you'll gain: Mechanics, Mechanical Engineering, Hazard Analysis, Risk Control, Physical Science, Human Factors, Simulations, Simulation and Simulation Software, Applied Mathematics, Systems Of Measurement, Vibrations, Engineering Analysis, Engineering Calculations, Physics, Safety Standards, Engineering, Engineering, Scientific, and Technical Instruments, Mathematical Modeling, Scientific Visualization

    4.7
    Rating, 4.7 out of 5 stars
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    612 reviews

    Beginner · Specialization · 3 - 6 Months

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    SkillUp

    Project Management Foundations, Initiation, and Planning

    Skills you'll gain: Team Motivation, Stakeholder Engagement, Project Planning, Earned Value Management, Stakeholder Management, Project Documentation, Meeting Facilitation, Project Management Institute (PMI) Methodology, Project Scoping, Initiative and Leadership, Team Leadership, Project Management, Project Management Life Cycle, Stakeholder Analysis, Stakeholder Communications, Program Standards, Agile Project Management, Quality Management

    4.7
    Rating, 4.7 out of 5 stars
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    601 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Measurement in Management: Informing Leadership Decisions: Chris Croft Training
  • The Quick Guide to Prompt Engineering: John Wiley & Sons
  • GenAI for .NET: Build LLM Apps with OpenAI and Ollama: Packt
  • Threat Detection and Security Engineering: Microsoft
  • Blender for Beginners Part 1: Packt
  • Foundation of Agentic AI and LLM Architecture Training: Simplilearn
  • Business Management Foundations for HR: HRCI
  • Foundations of Healthcare Project Management: Minnesota State University, Mankato
  • Workplace Automation with Generative AI: SkillsBooster Academy
  • Applied Data Science with SQL, R, and Python: John Wiley & Sons

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