Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Skills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Performance Metric, Performance Analysis, Performance Improvement, Process Improvement and Optimization, Performance Measurement, Procedure Development, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Creo Incubator
Skills you'll gain: Negotiation, Leadership, Stakeholder Engagement, Stakeholder Management, Change Management, Communication, Stakeholder Analysis, Influencing, Communication Strategies, Proposal Development, Persuasive Communication, Behavioral Economics, Strategic Communication, Organizational Change, Organizational Strategy, Decision Making, Adaptability, Psychology
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Negotiation, Decisiveness, Contingency Planning, Planning, Strategic Thinking, Goal Setting, Decision Making, Succession Planning, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Negotiation, Contract Negotiation, Price Negotiation, Procurement, Goal Setting, Overcoming Objections, Communication, Business Research, Oral Expression
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Empowerment, Negotiation, Professional Networking, Relationship Building, Trustworthiness, Leadership, Business Leadership, Strategic Leadership, Influencing, Relationship Management, Verbal Communication Skills, Rapport Building, Communication, Stakeholder Communications, Business Communication, Professional Development, Communication Strategies, Business Relationship Management, Leadership and Management, Business Strategy
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Composure, Empathy & Emotional Intelligence, Non-Verbal Communication, Emotional Intelligence, De-escalation Techniques, Recognizing Others, Solution Selling, Negotiation, Price Negotiation, Meditation & Breathwork, Analysis, Stress Management, Self-Awareness, Value Propositions, Analytical Skills, Adaptability
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Persuasive Communication, Risk Mitigation, Estimation, Risk Management, Analysis, Prioritization, Proposal Development, Constructive Feedback, Professional Development
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Problem Solving, Decision Making, Creative Thinking, Root Cause Analysis, Creative Problem-Solving, Data Collection, Brainstorming, Curiosity, Strategic Decision-Making, Business Ethics, Creativity, Ethical Standards And Conduct, Complex Problem Solving, Independent Thinking, Risk Analysis, Design Thinking, Analysis, Data Synthesis, Strategic Thinking, Collaboration
Beginner · Specialization · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Negotiation, Communication, Planning, Influencing, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Regulatory Compliance, Consultative Approaches, Consultative Selling, Negotiation, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Compliance Management, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Customer Relationship Building
Advanced · Course · 1 - 4 Weeks