ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, End User Training and Support, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Development, Large Language Modeling, Model Training, AI Integrations, AI Workflows, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Cloud Solutions, LLM Application, Generative AI, Natural Language Processing, Document Management, Data Integration, Application Deployment
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Application Design, Data Store, Cloud-Based Integration, Application Deployment, Automation, Salesforce, ServiceNow, Application Security
Intermediate · Course · 1 - 3 Months