
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Healthcare Project Management, Project Risk Management, Process Improvement, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Project Performance, Risk Analysis, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Project Implementation, Regulatory Affairs, Health Technology, Compliance Management, Key Performance Indicators (KPIs)
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Stress First Aid, Pediatric First Aid, Emergency Services, First Aid, Emergency Medical Services, Developmental Disabilities, Psychosocial Assessments, Mental Health Diseases and Disorders, Caregiving, Safety and Security, Mental Health, Resilience, Family Support
★ 4.7 (63) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Informed Consent, Data Ethics, Healthcare Ethics, Medical Privacy, Responsible AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Industry Knowledge, Generative AI, Patient-centered Care, Patient Safety, AI Integrations
★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Education Software and Technology, Augmented Reality, Display Devices, Virtual Reality, Digital pedagogy, Health Technology, Clinical Practices, Virtual Environment, Healthcare Project Management, Emerging Technologies, Business Systems Analysis, Innovation, User Centered Design, Project Planning, Critical Thinking
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Nurse Education, Clinical Nursing, Nursing Administration, Professional Development, Nursing Care, Clinical Experience, Nursing, Nursing Practices, Nursing and Patient Care, Communication, Professionalism, Verbal Communication Skills, Healthcare Industry Knowledge, Patient Communication, Lifelong Learning, Relationship Building, Goal Setting, Personal Development, Leadership, Empathy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Persona Development, Market Intelligence, Dashboard Creation, Dashboard, Data Visualization, Qualitative Research, Competitive Intelligence, Competitive Analysis, Tidyverse (R Package), Data Storytelling, Data Presentation, Trend Analysis, Market Research, Data Ethics, Power BI, LinkedIn, Business Intelligence, Data Analysis, R Programming, Strategic Thinking
Beginner · Professional Certificate · 3 - 6 Months

Niel Asher Education
Skills you'll gain: Patient Preparation, Preventative Care, Sterile Procedure, Healthcare Ethics, Physical Therapy, Clinical Assessment, Medication Therapy Management, Human Musculoskeletal System, Athletic Training, Anatomy, Patient Observation, Cognitive Behavioral Therapy
Advanced · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Patient Communication, Patient Education And Counseling, Health Technology, Patient Education and Support, Health Care, Patient Treatment, Education Software and Technology, Patient-centered Care, Digital pedagogy, Remote Access Systems, Virtual Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Equities, Capital Markets, Investment Banking, Business Valuation, Financial Modeling, Securities (Finance), Global Marketing, Market Share, Financial Reporting, Financial Forecasting, Financial Statement Analysis, Accounting, Financial Analysis, Market Dynamics, Forecasting, Financial Statements, International Finance, Financial Regulations, Cash Flows, Underwriting
★ 4.8 (18) · Mixed · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
★ 5 (7) · Mixed · Course · 1 - 4 Weeks