
Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Oral Expression, Customer Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Product Management, New Product Development, Product Development, Product Lifecycle Management, Product Improvement, Product Marketing, Innovation, Product Planning, Business Modeling, Stakeholder Engagement, Sales Presentations, Leadership and Management, Customer Engagement, Cross-Functional Collaboration, Customer Insights, Customer Analysis, Data-Driven Decision-Making
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Automation, Agentic Workflows, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Marketing Strategies, Return On Investment, Predictive Modeling
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Management, Inventory Management System, Inventory Control, Accounting Software, Sales Tax, Ledgers (Accounting), Small Business Accounting, Business Reporting, Inventory Control Systems, Accounting and Finance Software, Financial Reporting, Management Reporting, General Ledger, Inventory Accounting, Credit/Debit Card Processing, Accounting Records, Account Management, Cloud-Based Integration, Expense Management, Financial Accounting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Promotional Strategies, Marketing Materials, Design Elements And Principles, Promotional Materials, Product Promotion, Creative Design, Design, Design Software, Graphic and Visual Design Software, Graphic and Visual Design, Content Creation, Product Knowledge, Graphic Design, Selling Techniques, Commercialization, Sales
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Relationship Management, Customer Acquisition Management, Marketing Effectiveness, Branding, Performance Analysis, Social Media Analytics, Social Media Management, Brand Management, Performance Measurement, Data Capture, Continuous Monitoring, Data-Driven Decision-Making, Market Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Writing and Editing, Concision, Editing, Storytelling, Grammar, Writing, Creativity, Growth Mindedness, Empowerment, Courage, Habit Formation, Constructive Feedback, Overcoming Obstacles, Personal Development, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Resourcefulness, Creativity, Curiosity, Strategic Thinking, Independent Thinking, Innovation, Decision Making, Collaboration
★ 4.1 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Style Guides, Logo Design, Marketing Design, Brand Strategy, Marketing Materials, Branding, Brand Marketing, Marketing Collateral, Brand Management, Graphic Design, Organizational Skills, Marketing, Media Strategy, File Management, Multimedia
★ 4.4 (7) · Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks