Sales courses can help you learn negotiation techniques, customer relationship management, sales strategy development, and effective communication skills. You can build expertise in lead generation, closing deals, and understanding buyer psychology. Many courses introduce tools like CRM software and sales analytics platforms, that support tracking performance and managing customer interactions.

Skills you'll gain: Prompt Engineering, AI Personalization, Microsoft Copilot, Sales Process, Customer Engagement, Customer experience improvement, Customer Retention, Selling Techniques, Customer Relationship Management, Workflow Management, Sales Presentations, Data Security, Verbal Communication Skills, Product Knowledge, Sales Strategy, Sales Prospecting, Sales, Customer Insights, Data Ethics, General Sales Practices
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, AI Personalization, Sales Enablement, Sales, Non-Verbal Communication, Company, Product, and Service Knowledge, General Sales Practices, Sales Strategy, Microsoft Copilot, Personalized Service, Value Propositions, Customer Relationship Management, AI Enablement, Responsible AI
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Prospecting, Microsoft Copilot, Sales Presentations, Sales Strategy, Sales, AI Personalization, Prospecting and Qualification, Customer Analysis, Lead Generation, Customer Insights, AI Enablement, Presentations, Microsoft PowerPoint, Customer Relationship Management (CRM) Software, Data Validation, Quality Control, Business Research
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Financial Data, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Data Quality, Account Management, Microsoft Copilot, Content Management, Relationship Building, Consultative Approaches, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Sales Operations, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Design, Digital Design, Design Elements And Principles, Product Design, Color Theory, Graphic Design, Intellectual Property, Product Promotion, E-Commerce, Sales, Digital Assets, Marketing, Marketing Collateral
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Collateral, Marketing Materials, Canva (Software), Promotional Materials, Business Marketing, Marketing Design, Marketing, Business, Design, Graphic and Visual Design, Graphic Design, Color Matching, Design Elements And Principles
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Layout Design, Process Design, Design Elements And Principles, Workflow Management, Digital Design, Marketing Collateral, Graphic Design, Marketing Materials, Color Theory, Portfolio Management, Brand Awareness
Advanced · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Entrepreneurial Finance, Business Strategy, Entrepreneurship, Financial Forecasting, Business Planning, Business Valuation, Fundraising, Mergers & Acquisitions, Financial Modeling, Finance, Financial Analysis, Cash Flow Forecasting, Presentations, Accounting, Investments, Business Metrics, Competitive Analysis, Value Propositions, Sales Presentations, Market Analysis
Advanced · Course · 1 - 4 Weeks
Sales is the process of exchanging goods or services for money, and it plays a crucial role in the economy by driving revenue for businesses. Understanding sales is important because it not only helps organizations grow but also fosters relationships between companies and customers. Effective sales strategies can lead to customer satisfaction, loyalty, and long-term success.‎
A variety of jobs exist in the sales field, ranging from entry-level positions to advanced roles. Common job titles include Sales Representative, Account Manager, Sales Manager, Business Development Representative, and Sales Operations Specialist. Each role may focus on different aspects of the sales process, such as direct selling, managing client relationships, or strategizing sales initiatives.‎
To succeed in sales, several key skills are essential. These include strong communication and interpersonal skills, the ability to understand customer needs, negotiation skills, and resilience. Additionally, familiarity with sales technologies and data analysis can enhance performance. Continuous learning and adapting to market trends are also vital for long-term success in sales.‎
There are many online sales courses available that cater to various skill levels and interests. Some notable options include the Sales Foundations 101: Core Techniques for Success Specialization and the Sales Training for High Performing Teams Specialization. These courses provide valuable insights and practical skills to enhance your sales capabilities.‎
Yes. You can start learning sales on Coursera for free in two ways:
If you want to keep learning, earn a certificate in sales, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎
Learning sales can be approached through various methods. Start by enrolling in online courses, attending workshops, or reading books on sales techniques. Practical experience is also invaluable; consider internships or entry-level positions in sales to apply what you've learned. Networking with professionals in the field can provide insights and mentorship opportunities.‎
Sales courses typically cover a range of topics, including the sales process, customer relationship management, negotiation techniques, and sales strategy development. Additionally, courses may explore the use of technology in sales, such as CRM systems and data analysis, to help you understand how to leverage these tools effectively.‎
For training and upskilling employees in sales, specialized courses like the Salesforce Sales Development Representative Professional Certificate and the Liberty Mutual Insurance Sales Agent Professional Certificate can be particularly beneficial. These programs focus on practical skills and industry-specific knowledge that can enhance team performance.‎