
Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Loyalty Programs, Relationship Building
Advanced · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Conflict Management, Professional Networking, Employee Coaching, Meeting Facilitation, Relationship Management, Relationship Building, Communication Strategies, Communication, Mentorship, Active Listening, Interpersonal Communications, Verbal Communication Skills, People Management, Constructive Feedback, Professionalism, Influencing, Coaching, People Development, Collaboration
Advanced · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Analysis, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Software, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Sales Enablement, Customer Relationship Management (CRM) Software, Selling Techniques, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns
Mixed · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Team Management, Emotional Intelligence, Empathy & Emotional Intelligence, Business Leadership, People Management, Leadership and Management, Behavior Management, Business Management, Organizational Leadership, Leadership, Professionalism, Organizational Effectiveness, Leadership Development, Industrial and Organizational Psychology, Personal Development, Organizational Structure, Decision Making, Political Sciences, Self-Awareness
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Communication, Composure, Emotional Intelligence, Rapport Building, Communication Strategies, Influencing, De-escalation Techniques, Business Ethics, Team Management, Stress Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning
Beginner · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Sales Prospecting, Closing (Sales), Sales Presentation, Sales Process, Sales Management, Active Listening, Selling Techniques, Conflict Management, Customer Acquisition Management, Sales, Prospecting and Qualification, Account Strategy, Sales Strategy, General Sales Practices, Persuasive Communication, Customer Relationship Management, Customer Analysis, Sales Development, Ethical Standards And Conduct, Network Administration
Beginner · Specialization · 3 - 6 Months