Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Strategic Marketing, Customer experience strategy (CX), Financial Management, Financial Analysis, Business Planning, Innovation, Finance, Recruitment, Persona (User Experience)

Skills you'll gain: Social Skills, Verbal Communication Skills, Leadership, Emotional Intelligence, Team Management, Communication, Leadership and Management, Leadership Development, Business Leadership, Interpersonal Communications, Industrial and Organizational Psychology, Non-Verbal Communication, Coaching, Cognitive flexibility, Goal Setting, Learning Styles

Skills you'll gain: Pedagogy, Education Software and Technology, Teaching, Education and Training, Instructional Strategies, Classroom Management, Curriculum Development, Student-Centred Learning, Discussion Facilitation, Social Justice, Higher Education, Innovation, Instructional and Curriculum Design, Student Engagement, Collaboration

Skills you'll gain: Delegation Skills, Supervision, Leadership and Management, Management Training And Development, Organizational Skills, Organizational Strategy, Leadership Development, Strategic Planning, Team Leadership, Leadership, Emotional Intelligence, Quality Management, Critical Thinking and Problem Solving, Organizational Leadership, Team Motivation, Time Management, Drive Engagement, People Management, Business Planning, Coaching