Results for "self service technologies"
Status: NewStatus: Free TrialReal Madrid Graduate School Universidad Europea
Status: PreviewSkills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Status: PreviewSkills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
Status: NewStatus: Free TrialReal Madrid Graduate School Universidad Europea
Status: NewStatus: Preview
Status: Free TrialSkills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Status: PreviewKnowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Status: New
Status: New
Status: New
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
In summary, here are 10 of our most popular self service technologies courses
- Infrastructure: Technologies Behind Smart Venues:Â Real Madrid Graduate School Universidad Europea
- ServiceNow Basics: IT Automation & AI-Powered Workflows:Â Coursera
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera
- Experiencia: Mejorando el Viaje del Aficionado:Â Real Madrid Graduate School Universidad Europea
- Hands-On Automation with n8n & Workato:Â Coursera
- System Administration and IT Infrastructure Services:Â Google
- Customer Service With ChatGPT And By Creating A Custom GPT:Â Alex Genadinik
- Customer Service Fundamentals:Â Knowledge Accelerators
- Universal Service Desk (USD) for Enterprise IT Services:Â Packt
- Practical IT Service Management:Â Packt
