• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  1. Categories
  2. Self Service Technologies

Results for "self service technologies"


  • J

    John Wiley & Sons

    Networking, Digital Commerce, and Enterprise Systems

    Skills you'll gain: Enterprise Resource Planning, Wireless Networks, E-Commerce, Supply Chain Management, Customer Relationship Management, Computer Networking, Information Systems, Systems Integration, Customer Relationship Management (CRM) Software, Social Media Marketing, Business Operations, Logistics Management, Network Administration, Inventory Management, Digital Marketing, Network Security, Business Process Management, Data Management, Procurement, Customer Engagement

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
  • M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    4.7 stars, 6 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
  • T

    The Skill Valley

    Designing Intelligent Self-Healing Supply Chains

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Supply Management, Responsible AI, Manufacturing Operations, Operations, Operations Management, Inventory Control, Supplier Management, Sustainable Business, Cybersecurity, Resilience, Automation, Reinforcement Learning, Machine Learning, Collaboration, Performance Metric, Design

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Cloud Services, Servers, Network Infrastructure

    4.8 stars, 27K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (27K) · Beginner · Course · 1 - 3 Months

  • Unlock 3 months of Google AI Pro at no extra cost today.

    Get started
  • C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Digital Transformation, Automation, Artificial Intelligence, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management

    3 stars, 9 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 3 (9) · Intermediate · Course · 1 - 4 Weeks

  • What brings you to Coursera today?

  • C

    Coursera

    Master AI-Native ITIL Foundations

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Business Workflow Analysis, Service Management, Process Analysis, Service Improvement, Information Technology Operations, Technical Support and Services, IT Automation, Self Service Technologies, Help Desk Support, AI Workflows, Automation, Governance, Digital Transformation, Cyber Governance

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Microsoft

    Help Desk & Support

    Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • P

    Packt

    ITSM v5 Lifecycle: Building and Operating Digital Services

    Skills you'll gain: Service Management, IT Service Management, Service Design, Product Lifecycle Management, Change Management, Risk Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • D

    Dr. Jonathan Reichental

    Technology Ethics and Responsible Innovation

    Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Accountability Frameworks, Program Implementation, Leadership, IT Management, Performance Measurement, Social Impact, Accountability, Leadership Development, Risk Management, Leadership and Management, Social Media, Purchasing, Strategic Decision-Making, Performance Metric, Artificial Intelligence, Continuous Monitoring, Information Privacy

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
  • U

    University of Michigan

    Digital Technologies and the Future of Manufacturing

    Skills you'll gain: Internet Of Things, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Manufacturing Operations, Technology Strategies, Cloud Computing, System Implementation, Cost Benefit Analysis, Project Implementation, Computing Platforms, Trend Analysis, Risk Analysis, Business

    4.5 stars, 394 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.5 (394) · Beginner · Specialization · 1 - 3 Months

  • L

    L&T EduTech

    Smart Grid Technologies with Cloud Computing Solutions

    Skills you'll gain: Electric Power Systems, Electrical Power, Network Protocols, Electrical Substation, Internet Of Things, Energy and Utilities, Cloud Computing, System Monitoring, Network Infrastructure, Interoperability, Wireless Networks, Control Systems, Electrical Engineering, Cybersecurity, Network Security, Power Electronics, Electrical Equipment, TCP/IP, Information Technology, Electronics Engineering

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
1234…630

Best Self Service Technologies courses from Microsoft

Top-rated Self Service Technologies courses offered by Microsoft on Coursera.

  1. 1
    Microsoft Customer Service (with AI)
    MicrosoftBeginner3 - 6 Months4.7(6)Microsoft
  2. 2
    Help Desk & Support
    MicrosoftBeginner1 - 3 Months3.0(2)Microsoft

Best Self Service Technologies certificate programs

Earn a certificate in Self Service Technologies from top universities and companies.

  1. 1
    Networking, Digital Commerce, and Enterprise Systems
    John Wiley & SonsBeginner1 - 3 Months4.0(2)Specialization
  2. 2
    Technology Ethics and Responsible Innovation
    Dr. Jonathan ReichentalBeginner1 - 3 MonthsSpecialization
  3. 3
    Digital Technologies and the Future of Manufacturing
    University of MichiganBeginner1 - 3 Months4.5(394)Specialization

Best Self Service Technologies courses for beginners

Top-rated beginner-friendly Self Service Technologies courses with no prerequisites.

  1. 1
    System Administration and IT Infrastructure Services
    GoogleBeginner1 - 3 Months4.8(26,526)No prerequisites
  2. 2
    Master AI-Native ITIL Foundations
    CourseraBeginner1 - 4 WeeksNo prerequisites
  3. 3
    ITSM v5 Lifecycle: Building and Operating Digital Services
    PacktBeginner1 - 4 WeeksNo prerequisites

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Free Courses
  • Blog
  • The Coursera Podcast
  • Tech Blog
  • Social Impact

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok