Results for "telemarketing"
Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, General Sales Practices, Sales, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Lead Generation, Telephone Skills, Customer Relationship Building, Rapport Building, Active Listening, Communication Strategies, Customer Engagement
Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Telemarketing, Selling Techniques, Sales, Closing (Sales), Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Oral Expression, Rapport Building, Relationship Building, Active Listening
Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication
Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
What brings you to Coursera today?
The Expert Academy
Skills you'll gain: B2B Sales, Active Listening, Rapport Building, Sales Strategy, Non-Verbal Communication, Communication, Business Communication, Meeting Facilitation, Sales Presentation, Sales, Price Negotiation, Composure, Negotiation, Sales Presentations, Value Propositions, Verbal Communication Skills, Communication Strategies, Influencing, Trustworthiness, Psychology
Sage Publications
Skills you'll gain: Telehealth, Communication Disorders, Speech Language Pathology, Telecommunications, Health Technology, Substance Abuse, Language Disorders, Geriatrics, Patient Treatment, Rehabilitation, Mental and Behavioral Health, Psychosocial Assessments, Substance Abuse Counseling, Mental Health Diseases and Disorders, Health Care, Caregiving, School Psychology, Education Software and Technology, Health Informatics, Mental Health
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Price Negotiation, Contract Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Sales Prospecting, Demand Generation
Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Sales Presentations, Enterprise Sales, Negotiation, Proposal Writing, Price Negotiation, New Business Development, Consultative Selling, Selling Techniques, Contract Negotiation, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills
Skills you'll gain: Price Negotiation, Sales Management, Sales Operations, Selling Techniques, Sales, Account Strategy, Enterprise Sales, B2B Sales, Driving engagement, Inside Sales, Training and Development, Regional Sales, Customer Engagement, Marketing Automation, LinkedIn, Drive Engagement, Key Performance Indicators (KPIs), AI Personalization, Personalized Campaigns, Video Production
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Product Knowledge, Personalized Campaigns, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement
What brings you to Coursera today?
In summary, here are 10 of our most popular telemarketing courses
- How to Sell: An Overview of Fundamental Selling Techniques:Â Coursera
- Cold Calling & Prospecting:Â Packt
- Excellence in Customer Service (Advanced):Â Logical Operations
- Customer Service:Â Logical Operations
- Call Center Customer Service:Â CVS Health
- B2B Sales: Communication And Buyer Influence:Â The Expert Academy
- Telerehabilitation in Mental Health and Communication:Â Sage Publications
- B2B Sales Skills From Cold Lead Generation To Closing Sales:Â Alex Genadinik
- B2B Sales: High-Impact Questions, Active Listening - 2026:Â Alex Genadinik
- Advanced Sales Prospecting and Lead Generation:Â LearnQuest
