Vertriebs-Kurse können Ihnen helfen zu lernen, wie Kundengespräche geführt, Angebote entwickelt und Beziehungen aufgebaut werden. Sie können Fähigkeiten in Kommunikation, Bedarfsermittlung, Verhandlung und Pipeline-Management aufbauen. Viele Kurse stellen Beispiele und Werkzeuge aus der Praxis vor.

John Wiley & Sons
Kompetenzen, die Sie erwerben: Dashboard, Business Planning, Performance Measurement, Financial Management, Performance Metric, Business Strategies, Budgeting, Financial Forecasting, Performance Management, Strategic Leadership, Business Metrics, Strategic Planning, Forecasting, Market Analysis, Business Administration, Microsoft Excel, Strategic Decision-Making, Benchmarking, Innovation
Mittel · Kurs · 1–3 Monate

Coursera
Kompetenzen, die Sie erwerben: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Anfänger · Kurs · 3–6 Monate
Madecraft
Kompetenzen, die Sie erwerben: Google Analytics, Marketing Analytics, Web Analytics, Data-Driven Marketing, Analytics, Digital Analysis, Customer Analysis, Digital Marketing Tools, Business Reporting, Customer Insights, Target Audience, Performance Reporting, Marketing Channel, Business Metrics, E-Commerce, Advertising Campaigns, Customer Acquisition Management, Event Monitoring, Customer Retention, Demography
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Canva (Software), Digital Design, Design Elements And Principles, Product Design, Creative Design, Design Software, Graphic and Visual Design Software, Layout Design, Digital Assets, Intellectual Property, Web Analytics, Graphic Design, Content Creation, Journals, Sales, Marketing, Business Development
Mittel · angeleitetes Projekt · Weniger als 2 Stunden

Kompetenzen, die Sie erwerben: Inventory Management, Customer Data Management, Order Processing, Order Management, Order Fulfillment, Inventory Management System, Inventory Control, Product Assortment, Account Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Retail Store Operations, Performance Analysis, Editing, Marketing, Business
Anfänger · angeleitetes Projekt · Weniger als 2 Stunden

Microsoft
Kompetenzen, die Sie erwerben: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Anfänger · Kurs · 1–3 Monate

University of Washington
Kompetenzen, die Sie erwerben: Öffentliches Reden, Englische Sprache, Datenvisualisierung, Mündliche Äußerung, Kommunikation, Verbale Kommunikationsfähigkeiten, Präsentationen, Verkaufstechniken, Vokabeln, Verkaufspräsentationen, Persuasive Kommunikation
Mittel · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Technische Unterstützung und Dienstleistungen, Kundenbetreuung, Technische Unterstützung, Technische Kommunikation, IT-Dienstleistungsmanagement, Endbenutzerschulung und -unterstützung, Technische Dokumentation, Dienstleistungsebene, Helpdesk-Unterstützung, Dienstleistungsverwaltung, Fernzugriffssysteme, Problemverfolgung
Anfänger · Kurs · 1–3 Monate

University of Arizona
Kompetenzen, die Sie erwerben: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Anfänger · Kurs · 1–4 Wochen

Kompetenzen, die Sie erwerben: Reverse Logistics, Retail Management, Retail Store Operations, Strategic Sourcing, Inventory and Warehousing, Customer experience improvement, Procurement, Customer experience strategy (CX), Warehouse Management, Warehousing, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Management, Customer Service, Logistics, Operations Management, Customer Relationship Management, Relationship Management, Operations, Operational Efficiency
Gemischt · Kurs · 1–3 Monate

Kompetenzen, die Sie erwerben: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Gemischt · Kurs · 1–3 Monate

Kompetenzen, die Sie erwerben: AI Personalization, Django (Web Framework), Payment Processing, Product Assortment, Credit/Debit Card Processing, Merchant Services, Order Management, Merchandise Maintenance, Payment Processing and Collection, E-Commerce, Order Management Systems, Language Interpretation, Translation, and Studies, Order Processing, Web Applications, Web Frameworks, Python Programming, Personalized Service, Billing & Invoicing, Customer experience improvement, Ajax
Mittel · Kurs · 1–4 Wochen