Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Banco Interamericano de Desarrollo
Compétences que vous acquerrez: Digital Transformation, Business Transformation, digital literacy, Technology Strategies, Sustainable Business, Benchmarking, Process Improvement, Automation, Operational Efficiency, Market Opportunities, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Planning, Marketing Strategies, Strategic Marketing, Sales Process, Marketing, Brand Marketing, Marketing Analytics, Sales, Marketing Effectiveness, Value Propositions, Data-Driven Marketing, Sales Strategy, Marketing Strategy and Techniques, Branding, General Sales Practices, Digital Marketing Tools, Brand Strategy, Business Metrics, Brand Awareness, Promotional Strategies
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: E-Commerce, Business-To-Consumer, Digital Transformation, Digital Content, Program Implementation, Needs Assessment, Business Requirements, Business Technologies, Customer experience strategy (CX)
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing, Commentaires des utilisateurs, Connaissance du client, Public cible, Étude de marché, Recherche sur les utilisateurs, Service clientèle
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Organizational Structure, Market Data, Business Relationship Management, Rapport Building, Business Modeling, Business Solutions, Business Technologies, Active Listening, Consulting, Relationship Building, Technology Solutions
Débutant · Cours · 1 à 4 semaines

Tecnológico de Monterrey
Compétences que vous acquerrez: Value Propositions, Ideation, Market Opportunities, Entrepreneurship, New Product Development, Business Modeling, Innovation, New Business Development, Strategic Thinking, Entrepreneurial Finance, Sales Presentation, Business Leadership, Presentations, Customer Analysis, Succession Planning, Trend Analysis, Leadership
Avancées · Cours · 1 à 3 mois

Compétences que vous acquerrez: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Productivity Software, Business Communication, Business Process
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Branding, Marketing Collateral, Marketing Design, Marketing Materials, Brand Marketing, Brand Strategy, Graphic Design, Brand Management, Media Strategy, Cross-Channel Marketing, Organizational Skills, Design Elements And Principles
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Model Training, Fine-tuning, Model Evaluation, Model Optimization, Machine Learning Methods, Predictive Modeling, Tensorflow, Statistical Machine Learning, MLOps (Machine Learning Operations), Computer Vision, Applied Machine Learning, Performance Testing, Transfer Learning, Feature Engineering, Scikit Learn (Machine Learning Library), Verification And Validation, Network Architecture, Deep Learning, Benchmarking, PyTorch (Machine Learning Library)
Intermédiaire · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation
Débutant · Cours · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Persona Development, General Sales Practices, Lead Generation, Prospecting and Qualification, Customer Acquisition Management, Sales Prospecting, Sales Strategy, Cold Calling, Sales Process, Target Audience, Phone Sales, Sales Enablement, Prioritization, Customer Engagement, Social Media Campaigns, Social Media Marketing, Communication Strategies, Personalized Service
Débutant · Cours · 1 à 3 mois