Les cours en psychologie peuvent vous aider à comprendre comment les personnes perçoivent, ressentent et réagissent. Vous pouvez développer des compétences en comportement, communication, analyse et observation. Beaucoup de cours utilisent des exemples concrets pour illustrer les mécanismes psychologiques.

Harvard Business School Online
Compétences que vous acquerrez: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Business Strategies, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Strategic Partnership, Return On Investment, Product Strategy, Competitive Analysis, Consumer Behaviour, Business, Branding, Customer experience improvement
Débutant · Spécialisation · 1 à 3 mois

University of Arizona
Compétences que vous acquerrez: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Portfolio Risk, Portfolio Management, Risk Modeling, Investment Management, Financial Market, Risk Management, Market Liquidity, Risk Management Framework, Risk Analysis, Investments, Finance, Performance Measurement, Construction, Construction Management, Advanced Analytics, Budgeting, Performance Testing, Stress Management, Analytics, Design
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Market Trend, Technical Analysis, Trend Analysis, Financial Trading, Market Analysis, Market Dynamics, Financial Market, Securities Trading, Risk Management, Risk Control, Risk Analysis, Forecasting, Analysis, Financial Analysis, Technical Management, Go To Market Strategy, Probability
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Enterprise Risk Management (ERM), Portfolio Management, Governance Risk Management and Compliance, Portfolio Risk, Governance, Risk Management, Risk Modeling, Risk Management Framework, Financial Management, Market Liquidity, Risk Analysis, Financial Services, Risk Control, Finance, Risk Mitigation, Probability, IT Management, Capital Markets, Decision Making, Application Frameworks
Mixte · Cours · 1 à 3 mois
Compétences que vous acquerrez: Augmented and Virtual Reality (AR/VR), Augmented Reality, Digital Assets, Game Design, Virtual Reality, Blockchain, Virtual Environment, Emerging Technologies, Technology Strategies, Driving engagement, MarTech, Business Technologies, Branding, Return On Investment, Business Strategy, Customer experience strategy (CX), 3D Assets, Promotional Strategies, Consumer Behaviour, Digital Marketing
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Email Security, Email Marketing, Email Automation, Authentications, Marketing Effectiveness, Campaign Management, Data Cleansing, Data Quality, Auditing, Digital Marketing, Driving engagement, Marketing Analytics, Data Maintenance, Campaign Planning, Customer Engagement, Continuous Monitoring, Brand Management, Risk Analysis, Analysis
Débutant · Cours · 1 à 4 semaines

Pearson
Compétences que vous acquerrez: Revenue Management, Cost Accounting, Consumer Behaviour, Economics, Operating Cost, Business Economics, Supply And Demand, Profit and Loss (P&L) Management, Production Process, Operational Efficiency, Resource Allocation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Derivatives, Financial Trading, Securities Trading, Profit and Loss (P&L) Management, Analysis, Risk Analysis, Risk Management, Equities, Market Trend, Financial Market, Investments, Market Dynamics, Planning, Go To Market Strategy, Market Analysis, Finance, Learning Strategies, IT Management, Key Management, Mechanics
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Securities (Finance), Risk Analysis, Investments, Investment Banking, Portfolio Risk, Market Dynamics, Financial Market, Capital Markets, Investment Management, Financial Analysis, Banking, Return On Investment, Financial Management, Finance, Corporate Finance, Economics, Analysis, Behavior Management, Mechanics
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Risk Analysis, Strategic Decision-Making, Strategic Thinking, Risk Management, Business Risk Management, Project Risk Management, Corporate Finance, Decision Making, Risk Management Framework, Strategic Leadership, Analysis, Financial Analysis, Feasibility Studies, Analytical Skills, Financial Management, Operational Risk, Finance, Business, Environment, Design
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Product Development, New Product Development, Strategic Marketing, Marketing, Promotional Strategies, Consumer Behaviour, Marketing Strategies, Field Marketing, Research, Marketing Planning, Product Design, Product Marketing, Go To Market Strategy, Commercialization, Research Methodologies, Product Strategy, Market Dynamics, Business, Environment, Communication
Mixte · Cours · 1 à 4 semaines