Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.
Kennesaw State University
Compétences que vous acquerrez: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies
Débutant · Cours · 1 à 4 semaines
Kennesaw State University
Compétences que vous acquerrez: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Engagement, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Consulting, Automation, Digital Transformation
Débutant · Cours · 1 à 4 semaines

University of Colorado Boulder
Compétences que vous acquerrez: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Customer Analysis, Marketing Psychology, Market Analysis, Marketing, Marketing Planning, Data-Driven Marketing, Behavioral Economics, Target Market, Customer Insights, Marketing Strategy and Techniques, Strategic Marketing, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
Préparer un diplôme
Débutant · Cours · 1 à 3 mois

Logical Operations
Compétences que vous acquerrez: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixte · Cours · 1 à 3 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Content Marketing, Sales Pipelines, Journey Mapping, Digital Marketing, Digital Media Strategy, Marketing Psychology, Conversion Funnel Analysis, Content Strategy, Brand Strategy
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Matplotlib, Data Storytelling, Data Presentation, Scientific Visualization, Visualization (Computer Graphics), Interactive Data Visualization, Plot (Graphics), Data Preprocessing, Statistical Visualization, E-Commerce, Business Analytics, Data Visualization Software, Data-Driven Decision-Making, Computer Graphics, Descriptive Statistics, Data Analysis, Graphing, Layout Design, Data Visualization, Python Programming
Débutant · Spécialisation · 1 à 3 mois

SkillsBooster Academy
Compétences que vous acquerrez: Google Gemini, Prompt Engineering, Content Creation, Google Workspace, Content Development and Management, Prompt Engineering Tools, Sales Presentation, Social Media Content, AI Security, Data-Driven Decision-Making, Google Docs, Presentations, Business Communication, Google Sheets, Business Analysis, Generative AI, Business Operations, Productivity, Competitive Analysis, Team Management
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House
Mixte · Cours · 1 à 4 semaines

Technical University of Munich (TUM)
Compétences que vous acquerrez: Fundraising, Business Valuation, Legal Risk, Biotechnology, Entrepreneurial Finance, Sales Presentations, Investments, Return On Investment, Private Equity, Presentations, Finance, Financial Analysis, General Finance, Mergers & Acquisitions, Negotiation
Intermédiaire · Cours · 1 à 3 mois

University of Maryland, College Park
Compétences que vous acquerrez: IA responsable, Planification des activités, Sécurité de l'IA, Analyse prédictive, Création de contenu, Prévisions, Gouvernance des données, Intelligence artificielle, Études de cas, Intégrations AI, Modélisation prédictive, IA générative, Éthique des affaires, L'IA responsable, Éthique des données, Service clientèle, L'activation de l'IA
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Graphical Tools, Graphic and Visual Design Software, Creative Design, Branding, Visual Storytelling, Graphic and Visual Design, Graphic Design, Marketing Collateral, Shared Media, Brand Management, Account Management, Marketing Communications
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Instagram, Visual Storytelling, Storytelling, Content Creation, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Shared Media, Marketing Collateral, Promotional Strategies
Débutant · Projet Guidé · Moins de 2 heures