Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

University of Colorado Boulder
Compétences que vous acquerrez: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Customer experience strategy (CX), Operations Management, Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
Préparer un diplôme
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Concision, Graphic and Visual Design, Presentations, Visual Design, Oral Expression, Value Propositions, Data Presentation, Layout Design, Design Elements And Principles, Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Sales Support, Communication Strategies
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermédiaire · Cours · 1 à 4 semaines

AI Business School
Compétences que vous acquerrez: Agents génératifs d'IA, Efficacité opérationnelle, Workflows d'IA, Candidature au LLM, Flux de travail agentiques, Orchestration de l'IA, Intelligence artificielle, L'innovation, Transformation numérique, Systèmes agentiques, Risque, IA générative, Productivité, Développement sans code, Gestion du flux de travail, Automatisation, Connaissance de l'IA, Études de faisabilité, Service clientèle, L'activation de l'IA
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Employee Surveys, Surveys, User Feedback, Security Awareness, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Débutant · Projet Guidé · Moins de 2 heures

LearnQuest
Compétences que vous acquerrez: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, AI Enablement, Responsible AI, Artificial Intelligence, AI Security, Technical Communication, Automation, AI Integrations, Workflow Management, Risk Analysis, Business Workflow Analysis, Process Mapping, Governance
Débutant · Cours · 1 à 4 semaines

Creo Incubator
Compétences que vous acquerrez: Go To Market Strategy, Competitive Analysis, Growth Strategies, Product Development, Marketing, Branding, Market Opportunities, User Experience, Market Share, User Centered Design, Market Analysis, Sales Strategy, Strategic Marketing, New Product Development, Brand Strategy, Marketing Strategies, Product Marketing, Marketing Planning, Sales, Entrepreneurship
Intermédiaire · Cours · 1 à 3 mois
LearnQuest
Compétences que vous acquerrez: Sales Management, Sales Strategy, Sales, Initiative and Leadership, Sales Presentations, Regional Sales, Tenacity, Resilience, Case Studies, Stress Management, Data-Driven Marketing, Sales Development, Consultative Selling, Persistence, Trustworthiness, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Marketing Psychology
Débutant · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Product Management, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Customer Analysis
Débutant · Cours · 1 à 3 mois

Technical University of Munich (TUM)
Compétences que vous acquerrez: Process Mapping, Lean Manufacturing, Process Analysis, Production Process, Process Design, Lean Methodologies, Process Management, Process Flow Diagrams, Process Optimization, Production Management, Workflow Management, Production Planning, Process Improvement, Manufacturing Operations, Resource Utilization, Capacity Management, Waste Minimization
Débutant · Cours · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Customer Relationship Management, Business Reporting, Forecasting, Content Performance Analysis, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Customer Engagement, Performance Reporting, Customer Insights, Goal Setting, Customer Data Management
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Price Negotiation, Sales Management, Negotiation, Selling Techniques, Sales, Lead Generation, Sales Prospecting, Sales Training, Sales Strategy, Enterprise Sales, Customer Analysis, Sales Enablement, Marketing Analytics, Account Strategy, Customer Relationship Management (CRM) Software, Account Management
Débutant · Cours · 1 à 4 semaines