Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Data Governance, Role-Based Access Control (RBAC), Governance, Data Management, Generative AI, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Compliance Management, Gap Analysis, Accountability, Quality Assurance and Control
Intermédiaire · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Product Strategy, Product Planning, Product Management, Prototyping, Product Development, New Product Development, Technical Product Management, Stakeholder Engagement, Stakeholder Management, Design and Product, Design Thinking, Team Management, Product Design, Continuous Delivery, Organizational Structure, Cross-Functional Team Leadership, Design Strategies, Design, Customer Service, Design Specifications
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Model Evaluation, Customer Analysis, Model Training, Logistic Regression, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, E-Commerce, Big Data, Data Access, Applied Machine Learning, Data Analysis, Classification Algorithms
Intermédiaire · Projet · Moins de 2 heures

Compétences que vous acquerrez: Strategic Sourcing, Procurement, Supplier Performance Management, Keyword Research, Prospecting and Qualification, Lead Generation, Artificial Intelligence
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Online Advertising, Social Media Campaigns, Pinterest, Advertising Campaigns, Digital Advertising, Social Media, Advertising, Lead Generation, Paid media, TikTok, Social Media Marketing, Social Media Strategy, Social Media Management, Campaign Management, Marketing Materials, Campaign Planning, Personalized Campaigns, Target Audience, Digital Marketing Tools, Brand Awareness
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Presentations, Business Writing, Marketing Collateral, Marketing Materials, Business Planning, Sales Presentations, Marketing Design, Business Strategy, Product Promotion, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Customer Retention, Record Keeping, MarTech, Data Entry, Journey Mapping, Data Maintenance
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Data, Revenue Forecasting, Trend Analysis, Financial Statement Analysis, Financial Analysis, Cost Estimation, Budgeting, Financial Modeling, Performance Analysis, Cost Management, Financial Forecasting, Operating Budget, Operating Cost, Income Statement, Gross Profit
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Performance Analysis, Performance Testing, Performance Measurement, Benchmarking, Data Modeling, Analysis, Data Processing, Extract, Transform, Load, Statistical Analysis
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: HubSpot CRM, Customer Relationship Management (CRM) Software, Social Media Marketing, Market Research, Surveys, Marketing Automation, Digital Marketing Tools, Marketing, Customer Relationship Management, Content Scheduling, Brand Awareness, Social Media Management, Social Media, Marketing Effectiveness, Research Methodologies, Market Analysis, Customer Data Management, Customer Communications Management, Content Management, Analytics
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Model Optimization, Model Deployment, Model Training, AI Security, Benchmarking, Numerical Analysis, Process Optimization, Cloud Deployment, Keras (Neural Network Library), Network Model, Project Performance
Intermédiaire · Cours · 1 à 4 semaines