Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

The Expert Academy
Compétences que vous acquerrez: Negotiation, Consumer Behaviour, Stakeholder Engagement, Behavioral Economics, Stakeholder Communications, Decision Making, Influencing, Stakeholder Management, Marketing Psychology, Sales, General Sales Practices, Problem Solving, Critical Thinking and Problem Solving, Strategic Decision-Making, Customer Analysis, Business Ethics, Analysis, Overcoming Objections, Persuasive Communication, Trustworthiness
Intermédiaire · Cours · 1 à 4 semaines

The Expert Academy
Compétences que vous acquerrez: Selling Techniques, Consultative Selling, Sales, Sales Strategy, B2B Sales, Negotiation, General Sales Practices, Sales Process, Solution Selling, Influencing, Persuasive Communication, Sales Prospecting, Marketing Psychology, Prospecting and Qualification, Consumer Behaviour, Lead Generation, Rapport Building, Customer Relationship Building, Social Media Campaigns, Trustworthiness
Intermédiaire · Cours · 1 à 3 mois

Dubai College of Tourism
Compétences que vous acquerrez: Élaboration de la proposition, Analyse financière, Réservation (ventes), L'hospitalité, Techniques de vente, Services d'accueil, Sens financier, Vente, Gestion du flux de travail, Arrangements de voyage, Pratiques générales de vente, Services à la clientèle, Processus de vente, Gestion de la communication avec les clients, Gestion des documents
★ 4.7 (58) · Débutant · Cours · 1 à 4 semaines

The Expert Academy
Compétences que vous acquerrez: Consumer Behaviour, Critical Thinking, Marketing Psychology, Critical Thinking and Problem Solving, General Sales Practices, Persuasive Communication, Overcoming Objections, Influencing, Trustworthiness, Conflict Management, Customer Analysis, Stakeholder Engagement, Decision Making, Behavioral Economics, Communication, Relationship Building, Psychology
Intermédiaire · Cours · 1 à 4 semaines

Zoho Corporation
Compétences que vous acquerrez: Account Management, Upselling, Cross Selling, Prioritization, General Sales Practices, Customer Relationship Management (CRM) Software, Sales, Customer Relationship Management, Sales Development, Sales Management, Sales Process, Prospecting and Qualification, Customer Retention, New Business Development, Customer Engagement
Débutant · Cours · 1 à 4 semaines

AI Business School
Compétences que vous acquerrez: Intelligence artificielle, L'innovation, L'idée, Outils d'ingénierie rapide, Transformation numérique, Ingénierie rapide, Ingénierie de requête, IA générative, Automatisation, Pratiques générales de vente, Présentations commerciales, Personnalisation de l'IA, L'activation de l'IA
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Outbound Calls, Telemarketing, Customer Communications Management, Inbound Calls, Lead Generation, Direct Marketing, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis, Records Management
Débutant · Cours · 1 à 4 semaines

Arizona State University
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Selling Techniques, Product Marketing, General Sales Practices, Marketing Materials, Presentations, Marketing, Product Promotion, Persuasive Communication, Business Correspondence, Advertising, Public Speaking, Marketing Communications, Business Writing, Influencing, Sales, Business Communication, Marketing Psychology, Concision
★ 5 (8) · Intermédiaire · Cours · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Sales Development, Sales Strategy, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, General Sales Practices, Customer Acquisition Management, Customer Relationship Management (CRM) Software
★ 4.3 (6) · Débutant · Certificat Professionnel · 3 à 6 mois

University of California, Irvine
Compétences que vous acquerrez: Intelligence émotionnelle, Gestion des conflits, Négociation, Adaptabilité, Influence, L'autonomisation, Pratiques générales de vente, Planification, Établissement de relations
★ 4.5 (3,1 k) · Mixte · Cours · 1 à 4 semaines
Universidade de São Paulo
Compétences que vous acquerrez: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
★ 4.8 (454) · Débutant · Cours · 1 à 4 semaines

Board Infinity
Compétences que vous acquerrez: Overcoming Objections, Consultative Selling, Closing (Sales), B2B Sales, Consultative Approaches, Sales, Selling Techniques, Consumer Behaviour, Sales Process, Sales Strategy, Marketing Psychology, General Sales Practices, Inside Sales, Sales Management, Price Negotiation, Sales Pipelines, Prospecting and Qualification, Value Propositions, Product Demonstration, Target Audience
Débutant · Cours · 1 à 4 semaines