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Building Your Community Resources

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Building Your Community Resources

This course is part of Goodwill® Digital Navigator Certificate Specialization

Instructor: Goodwill Academy

Included with

Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

19 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

19 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Explore strategies for collaborating with community partners to tailor digital navigation to specific community needs. T
Build skills to effectively develop stakeholder relationships, and strategies to navigate new partnerships.
Learn about the key steps to developing a digital action plan.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

8 assignments¹

AI Graded see disclaimer

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Goodwill® Digital Navigator Certificate Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

This course, co-developed by Goodwill Industries International and World Education, is for anyone that wants to develop a comprehensive approach to assessing digital skills needs and equipping individuals and communities with the tools and resources needed to navigate the digital divide.

The third course in the Digital Navigator Specialization Certificate will prepare you with the skills and knowledge to identify and provide resources to others and bolster their digital skills needed for workforce readiness, evaluate digital skills competencies for various stakeholders, and select tools that are appropriate for building digital skills literacy. No matter what your background is, this course will be useful if you are or want to become a community advocate, a direct-service professional, or someone who is passionate about addressing digital disparities. Learners should complete the first two courses of the specialization before beginning this course.

Module details

What's included

10 videos2 readings4 assignments

10 videosTotal 33 minutes

Lesson 1: Mapping Organizational and Partner Assets3 minutes
What Is Asset Mapping?4 minutes
When to Use Asset Mapping5 minutes
Types of Assets3 minutes
Strategies for Asset Mapping4 minutes
Lesson 2: Finding Resources for Your Clients3 minutes
How to Find Resources3 minutes
State Resources Showcase3 minutes
Local Resources Showcase4 minutes
Leveraging National, State, and Local Resources4 minutes

2 readingsTotal 30 minutes

National Resources Showcase20 minutes
Lesson 3: Defining Resource Criteria10 minutes

4 assignmentsTotal 205 minutes

Assessing Assets5 minutes
Leveraging Your Professional Network180 minutes
The First Step to Finding Resources10 minutes
Building off Your Asset Map10 minutes

What's included

11 videos1 reading3 assignments1 discussion prompt

11 videosTotal 39 minutes

Building and Leveraging a Professional Network5 minutes
Lesson 2: Data Collection and Analysis for Effective Relationships3 minutes
The Role of Effective Community Relationships3 minutes
Utilizing CRM Tools for Effective Relationship Management3 minutes
Telling a Story About Your Work5 minutes
Building Community Support Through Storytelling4 minutes
Lesson 3: Monitoring and Evaluating Community Partnerships3 minutes
Monitoring and Evaluation2 minutes
Defining Collaborative Impact2 minutes
Choosing Data Methods4 minutes
Rachel's Partnership with Digital Now: A Case Study in Digital Literacy Integration4 minutes