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There are 6 modules in this course
We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.
We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.
What's included
6 videos4 readings2 assignments
Show info about module content
6 videos•Total 37 minutes
Course welcome and introduction•4 minutes
Week 1 outline•2 minutes
1.1 Globalisation of business and people•10 minutes
1.2 Drivers of global migration•10 minutes
1.3 Working and living in the “Global Village”•9 minutes
Habit corner 1•2 minutes
4 readings•Total 90 minutes
Course overview•10 minutes
Learning activities and assessment•10 minutes
Explore further resources•60 minutes
Habit Corner•10 minutes
2 assignments•Total 90 minutes
Recall: Check your understanding 1•30 minutes
Check your applied learning 1•60 minutes
Affinities and diversities
Module 2•3 hours to complete
Module details
Our communities and workplaces have become more diverse in terms of gender, age, ethnicity, religion, and country of origin. How do you perceive diversity in your communities and workplaces? Does diversity mean different? This week you will be introduced the concepts of affinities in addition to diversities. You will have the opportunities to examine the commonalities that diverse groups of people share in their daily life and in workplaces. You will also apply the theoretical framework “cultural capital” (in Pierre Bourdieu’s “The Forms of Capital”) in understanding how diversity contribute to the societies and businesses.
What's included
4 videos1 reading2 assignments
Show info about module content
4 videos•Total 30 minutes
Week 2 outline•2 minutes
2.1 Rethink the concept of diversity•8 minutes
2.2 Understand the concept of affinity: What do we share?•11 minutes
2.3 “Cultural capital”•9 minutes
1 reading•Total 60 minutes
Explore further resources•60 minutes
2 assignments•Total 90 minutes
Recall: Check your understanding 2•30 minutes
Check your applied learning 2•60 minutes
Developing Cultural Intelligence (CQ): Improving self
Module 3•3 hours to complete
Module details
Employees and business leaders nowadays are constantly interacting with people and stakeholders from diverse backgrounds. The cultural inclusion approach is adopted by many businesses and organizations to promote equity and fairness. What is your understanding of cultural diversity? Is diversity inclusion approach only for promoting the rights and opportunities for those who are disadvantaged? Are you aware of the values and benefits that people from diverse cultural backgrounds could bring to an organization? Do you know how to develop your cultural intelligence (CQ)? This week you will learn the importance of cultural intelligence (CQ) and the steps that you will need to take to develop your cultural strategic thinking and to cultivate your behavioural cultural intelligence.
What's included
4 videos2 readings2 assignments
Show info about module content
4 videos•Total 35 minutes
Week 3 outline•2 minutes
3.1 Discovering one’s cultural intelligence•10 minutes
3.2 Understanding multidimensional cultural values•12 minutes
3.3 Developing one’s cultural intelligence at work•10 minutes
2 readings•Total 70 minutes
Become a Global MBA learner•10 minutes
Explore further resources•60 minutes
2 assignments•Total 90 minutes
Recall: Check your understanding 3•30 minutes
Check your applied learning 3•60 minutes
Applying and leveraging CQ: Leading others
Module 4•3 hours to complete
Module details
Being culturally intelligent is a key future-focused capability for today’s business leaders. In addition to developing their own cultural intelligence, business leaders need to learn how to leverage their cultural intelligence to effectively motivate and lead others in workplaces. This week you will learn the approaches and programs through which you apply cultural intelligence to effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders. You will develop the competencies of evaluating cultural environments and strategizing responses accordingly. Attention will also be on the approach and framework for developing high-performing global teams
What's included
4 videos1 reading2 assignments
Show info about module content
4 videos•Total 33 minutes
Week 4 outline•2 minutes
4.1 Evaluating cultural environments•10 minutes
4.2 Adapting to different cultural environments•9 minutes
4.3 Managing culturally diverse teams•12 minutes
1 reading•Total 60 minutes
Explore further resources•60 minutes
2 assignments•Total 90 minutes
Recall: Check your understanding 4•30 minutes
Check your applied learning 4•60 minutes
Global citizenship challenges
Module 5•3 hours to complete
Module details
Being a citizen of our globalised and interconnected world could also face a series of challenges. Traditional institutions, such as the state, community, workplace, and family have all been affected one way or another by the global forces. The boundaries of nation states become increasing blurry and weakened with increasing dominance of transnational business activities and migration of people. For many, traditional family structures are disrupted and family members scattered around globe. All these changes affect individual behaviour and the interactions with each other. This week you will examine the major challenges brought about by globalised forces and develop the awareness of these challenges in a range of institutional settings.
What's included
4 videos1 reading2 assignments
Show info about module content
4 videos•Total 29 minutes
Week 5 outline•2 minutes
5.1 Changing sense of belonging•9 minutes
5.2 Understanding changes in traditional institutions•9 minutes
5.3 Challenges to transnational communities and families•9 minutes
1 reading•Total 60 minutes
Explore further resources•60 minutes
2 assignments•Total 90 minutes
Check your understanding 5•30 minutes
Check your applied learning 5•60 minutes
Global mindset and competence: Becoming a Global Citizen
Module 6•3 hours to complete
Module details
Cultural intelligence (CQ) is a competitive advantage that current and future business leaders need to acquire and cultivate. By consciously or unconsciously practicing and applying CQ in your workplace and daily life, you will become a true global citizen and business leader in a globalized world. In the final week of this course, you will apply all the knowledge we have learned so far and focus on some practical exercises on how to develop the mindset that is globally oriented and culturally sensitive. You will also further develop some skills in translating your individual global mindset to ethical conducts of businesses and organizations.
What's included
4 videos1 reading2 assignments
Show info about module content
4 videos•Total 30 minutes
Week 6 outline•2 minutes
6.1 Relating individual consumption and business behaviour to global sustainability•11 minutes
6.2 Developing skills and competencies in promoting justice and fairness at global level•9 minutes
6.3 Individual global mindset and ethical businesses•9 minutes
1 reading•Total 60 minutes
Explore further resources•60 minutes
2 assignments•Total 90 minutes
Recall: Check your understanding 6•30 minutes
Check your applied learning 6•60 minutes
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Learner reviews
4.8
226 reviews
5 stars
85.02%
4 stars
10.57%
3 stars
2.64%
2 stars
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5·
Reviewed on Apr 16, 2021
It provides useful theories and knowledge about cultural intelligence.
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NO
5·
Reviewed on Feb 5, 2026
An insightful and practical course that builds strong cultural intelligence for working effectively in diverse, global environments.
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CM
5·
Reviewed on Sep 25, 2022
From an intercultural perspective, the content was enriching and backed up by theories and research, which I appreciate. I recommend it to anyone dealing with multicultural communities.
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What will I get if I subscribe to this Specialization?
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Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.