Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
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Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
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34,276 already enrolled
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Gain insight into a topic and learn the fundamentals.
4,173 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
Most learners liked this course
Skills you'll gain
- Operating System Administration
- Technical Support
- Information Technology
- Hardware Troubleshooting
- Help Desk Support
- Package and Software Management
- Computer Architecture
- Technical Support and Services
- General Networking
- Computer Hardware
- Desktop Support
- Hardware Architecture
- End User Training and Support
- Software Installation
- Problem Management
- Computer Networking
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
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Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
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Showing 3 of 4173
RI
Reviewed on Jun 4, 2022
sangat bagus penjelasan singkat dan rinci serta tidak membosankan ditambah semua materi yang disampaikan sangat berkaitan dengan teknis yang bisa dipakai ke kehidupan sehari-hari maupun pekerjaan
BP
Reviewed on Jun 24, 2024
Materi dan modul yang disampaikan semakin menambah wawasan pengetahuan saya tentang dasar-dasar dukungan teknis dibidang IT salah satu materi yg saya suka ketika memperlajari Biner. Terimakasih
SS
Reviewed on Oct 10, 2022
Penyajian Informasi, petunjuk serta motivasi dari para instruktur yang sangat baik dan terarah juga. Terima kasih semoga semakin bersemangat untuk menyelesaikan kelas berikutnya.
