Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
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Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
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34,277 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
4,174 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
Most learners liked this course
Skills you'll gain
- Computer Architecture
- Operating System Administration
- Hardware Troubleshooting
- General Networking
- Computer Hardware
- Computer Networking
- End User Training and Support
- Problem Management
- Help Desk Support
- Package and Software Management
- Desktop Support
- Information Technology
- Hardware Architecture
- Technical Support and Services
- Technical Support
- Software Installation
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
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Showing 3 of 4174
RI
Reviewed on Jun 4, 2022
sangat bagus penjelasan singkat dan rinci serta tidak membosankan ditambah semua materi yang disampaikan sangat berkaitan dengan teknis yang bisa dipakai ke kehidupan sehari-hari maupun pekerjaan
AN
Reviewed on Jun 12, 2022
Kursus ini dapat membantu saya lebih mengenal lebih dalam lagi tentang dunia IT. Materi yang disajikan sangat bagus dan inovatif serta dapat memotivasi diri saya untuk lebih menfokuskan ke dunia IT
SS
Reviewed on Oct 10, 2022
Penyajian Informasi, petunjuk serta motivasi dari para instruktur yang sangat baik dan terarah juga. Terima kasih semoga semakin bersemangat untuk menyelesaikan kelas berikutnya.
