This course is part of the Gender Analytics: Gender Equity through Inclusive Design Specialization

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Gender Analytics: Gender Equity through Inclusive Design SpecializationUniversity of Toronto

About this Course

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This course introduces the principles and practices of human-centered design (also sometimes called “design thinking”) which are essential for developing innovative and inclusive products, services, processes and policies. You will learn by doing, experiencing the design process through exercises and a mini-bootcamp.
In this course, you will learn about and experience key human-centered design practices: empathize, reframe, ideate, prototype and test. You will learn why human-centered design is a central component of Gender Analytics. You will develop skills in problem finding (and not just problem solving) by understanding users', stakeholders’ and beneficiaries' lived experiences. You will learn to co-create with diverse stakeholders, develop prototypes, and iterate to develop more innovative solutions. This is the third course of the Gender Analytics Specialization offered by the Institute for Gender and the Economy (GATE) at the University of Toronto's Rotman School of Management. It's great on its own, and you will get even more out of it if you take it as part of the Specialization.

Flexible deadlines

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Earn a Certificate upon completion

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Course 3 of 5 in the

Gender Analytics: Gender Equity through Inclusive Design Specialization

Beginner Level

Learners who have completed the first two courses of the Gender Analytics Specialization.

Approx. 13 hours to complete

English

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What you will learn

Acquire tools for seeing the world as your users & stakeholders see it, with particular attention to marginalized or silent voices.
Identify latent human needs, looking beyond obvious patterns in quantitative and qualitative data to understand underlying drivers and motivations.
Reframe problems such that innovative and inclusive solutions may emerge through problem finding and not just problem solving.
Learn how to involve users & stakeholders in all stages of design—from ideating to prototyping and testing—& bring a learning mindset to the process.

Skills you will gain

Creativity
Prototyping
Design Thinking
Innovation
Inclusive Innovation

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 5 in the

Gender Analytics: Gender Equity through Inclusive Design Specialization

Beginner Level

Learners who have completed the first two courses of the Gender Analytics Specialization.

Approx. 13 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.76/5 (30 Ratings)

Offered by

University of Toronto

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Syllabus - What you will learn from this course

Week1

Week 1

2 hours to complete

Human-centered design for inclusive innovation

2 hours to complete

8 videos (Total 39 min), 3 readings, 1 quiz

8 videos

Welcome to Human-Centered Design for Inclusive Innovation2mWhat to expect in the course3mIntroduction to human-centered design4mCase example: Redesigning the patient experience10m60 minutes mini bootcamp7mFit between Gender Analytics and human-centered design2mCase examples: Attracting, developing and retaining women7mWeekly recap30s

3 readings

Land Acknowledgement1mFaculty biographies10m[Exercise] Your design challenge30m

1 practice exercise

Assessment 130m

Week2

Week 2

3 hours to complete

Empathize: Empathy-based research methods

Building empathy is the foundation of human-centered design. Problems we’re solving are usually not only ours, but are experienced by other people, such as our employees, customers, clients, colleagues, and others in the community. To truly understand the context and complexity of the problem we’re trying to solve, we need to focus on putting people first and directing our curiosity towards them.

3 hours to complete

6 videos (Total 21 min), 1 reading, 1 quiz

Week3

Week 3

3 hours to complete

Reframing: Making sense of your research

Are you solving the right problem? It doesn’t matter how great your solution is if you are working on the wrong problem. It is important to take the time to understand what you are solving for. In this week, you will learn a few tools and techniques to dig beyond the obvious patterns and draw out key insights to identify the deeper problems to solve. At the end of this week, you will be able to reframe of the problem to solve for your design challenge.

3 hours to complete

9 videos (Total 31 min), 2 readings, 1 quiz

9 videos

Introduction to reframing1mCase example: Reframing the MRI challenge 5mCase Example: Reframing the wait for elevators1mHow to reframe problems2mOpen sorting: finding new patterns4mClosed sorting: need finding5mClosed sorting: using a journey map4mGenerating fresh insights3mWeekly recap42s

2 readings

Are you solving the right problem?15m[Exercise] Practice reframing1h 3m

1 practice exercise

Assessment 330m

Week4

Week 4

6 hours to complete

Ideate, prototype, and test

6 hours to complete

8 videos (Total 19 min), 6 readings, 3 quizzes

8 videos

Introduction to ideation, prototyping and testing50sIdeation4mPrototyping4mTesting3mWhat comes after testing? Implementation1mWeekly recap50sApplication Spotlight: Application to your project workplan 2mEnd of course recap1m

6 readings

[Exercise] Ideation 45m[Exercise] Prototyping and testing1h 30m[Exercise] Iteration after testing 20m[Worksheet] Human-centered design workplan for Gender Analytics project30mCongratulations!10mEffective Storytelling 10m

2 practice exercises

Final reflection20mAssessment 430m

Reviews

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TOP REVIEWS FROM HUMAN-CENTERED DESIGN FOR INCLUSIVE INNOVATION

by FAJul 27, 2022

I have been so overwhlemed with designing a project. but this course made it seem so much easier. Thank you to everyone involved!

by YHMay 31, 2021

This course is very interesting and useful. Thank You!

by AHAug 25, 2022

Very clear, practical course. Methodology has been supported with great examples. I have just expected more content on gender aspect. Thank you for the opportunity!

by AKMar 1, 2021

It was a really simplified and go to course to run through. I enjoyed learning new things about how to create.

View all reviews

About the Gender Analytics: Gender Equity through Inclusive Design Specialization

Current conversations about diversity & inclusion often forget that these are not just HR issues but affect how products, services, processes & policies create outcomes that differ by gender, race, differences in ability, indigeneity & other intersecting identities. Gender Analytics is a methodology that allows you to create opportunities for business or policy impact by using gender-based insights to design transformational solutions. More here...

In 5 courses offered by the Institute for Gender and the Economy, you will: >Examine how policies, products, services & processes have gendered impacts that miss opportunities or create needless risks >Break norms that perpetuate exclusion in serving customers/beneficiaries >Get comfortable with concepts such as sex, gender identity & intersectionality >Learn qualitative & quantitative analytical techniques to uncover intersectional gender-based insights >Use human-centred design to create innovative solutions >Become a transformational leader Who is this designed for? >Business leaders who want to use gender insights to innovate >Government & NGO professionals who want to do gender-based analysis (GBA+) >Women’s studies experts seeking job-related applications >Business analytics experts extending their skills to questions of equity >Human resources professionals looking to be partners for business innovation *Academic Director: Sarah Kaplan; Project Lead: Lechin Lu; Teaching Consultant: Kim de Laat

Gender Analytics: Gender Equity through Inclusive Design

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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Human-Centered Design for Inclusive Innovation

About this Course

What you will learn

Skills you will gain

Instructors

Sarah Kaplan

Nika Stelman

Mark Leung

Offered by

University of Toronto

Syllabus - What you will learn from this course

Human-centered design for inclusive innovation

Empathize: Empathy-based research methods

Reframing: Making sense of your research

Ideate, prototype, and test

Reviews

TOP REVIEWS FROM HUMAN-CENTERED DESIGN FOR INCLUSIVE INNOVATION

About the Gender Analytics: Gender Equity through Inclusive Design Specialization

Frequently Asked Questions

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Human-Centered Design for Inclusive Innovation

About this Course

What you will learn

Skills you will gain

Instructors

Sarah Kaplan

Nika Stelman

Mark Leung

Offered by

University of Toronto

Syllabus - What you will learn from this course

Human-centered design for inclusive innovation

Empathize: Empathy-based research methods

Reframing: Making sense of your research

Ideate, prototype, and test

Reviews

TOP REVIEWS FROM HUMAN-CENTERED DESIGN FOR INCLUSIVE INNOVATION

About the Gender Analytics: Gender Equity through Inclusive Design Specialization

Frequently Asked Questions

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