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Foundations for Assisting in Home Care

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HomeLife SciencesMedicine and Healthcare

Foundations for Assisting in Home Care

The State University of New York

About this course: This course is intended as a self-study course for those interested in exploring a career as a Home Health Aide or Personal Care Aide.

Created by:  The State University of New York
The State University of New York
  • Erin O'Hara-Leslie

    Taught by:  Erin O'Hara-Leslie, Chairperson/Assistant Professor/Grant Program Director

    SUNY Broome Medical Assisting & Health Studies
  • Andrea C. Wade, Ph.D.

    Taught by:  Andrea C. Wade, Ph.D., Provost and Vice President, Academic Services

    Monroe Community College
  • Kimberly B. McLain, Ph.D.

    Taught by:  Kimberly B. McLain, Ph.D., Curricula Course Developer, MOOC; Assistant Professor

    SUNY Broome Medical Assisting & Health Studies
  • Tera Doty-Blance

    Taught by:  Tera Doty-Blance, Instructional Designer

    Teaching Resource Center
Commitment13 weeks of study, 3-6 hours/week
Language
English
How To PassPass all graded assignments to complete the course.
User Ratings
4.6 stars
Average User Rating 4.6See what learners said
Syllabus
WEEK 1
Course Information Documents
Contains the syllabus, grading and logistics, and references
1 video, 8 readings
  1. Video: VIDEO - Course Introduction
  2. Reading: Welcome
  3. Reading: Syllabus
  4. Reading: Textbook Companion
  5. Reading: Grading and Logistics
  6. Reading: Module 12 (Week 13) Videos
  7. Reading: Hardware & Software Requirements
  8. Reading: Copyright Information: Course Materials & Images
  9. Reading: References
WEEK 2
Module 1 - Introduction to Home Health Care
Introduction to Home Health Care
16 readings
  1. Reading: Introduction
  2. Reading: What is Home Health Care?
  3. Reading: Who Receives Home Health Care Services?
  4. Reading: History of Home Health Care
  5. Reading: Module 1 Breakout Activity 1
  6. Reading: Who is Part of the Home Health Care Team
  7. Reading: Home Health Care Team Roles - Part 1
  8. Reading: Home Health Care Team Roles - Part 2
  9. Reading: Home Health Care Team Roles - Part 3
  10. Reading: Home Health Care Team Roles - Part 4
  11. Reading: Module 1 Breakout Activity 2
  12. Reading: Home Health Aide/Personal Care Aide Tasks
  13. Reading: Scope of Practice
  14. Reading: Chain of Command
  15. Reading: Qualities of Home Health Aides & Personal Care Aides
  16. Reading: Education & Training Requirements
Graded: Module 1 Quiz
WEEK 3
Module 2 - Working Effectively with Home Care Clients
Human Needs, Culture & Diversity, Communication Skills, Developing a Therapeutic Relationship, Patients' Rights
77 readings
  1. Reading: Introduction
  2. Reading: Maslow's Hierarchy of Needs
  3. Reading: Physical Needs
  4. Reading: Safety and Security Needs
  5. Reading: Need for Love and Belonging
  6. Reading: Need for Self-Esteem
  7. Reading: Need for Self-Actualization
  8. Reading: Module 2 Breakout Activity 1
  9. Reading: Culture
  10. Reading: Race versus Culture
  11. Reading: Ethnocentrism, Diversity, & Stereotypes
  12. Reading: Self-Awareness
  13. Reading: Cultural Awareness & Cultural Competence
  14. Reading: Introduction to Cultures
  15. Reading: African American
  16. Reading: Asians
  17. Reading: Latinos
  18. Reading: Middle East
  19. Reading: Introduction to Religions of the World
  20. Reading: Agnostics and Atheists
  21. Reading: Buddhism
  22. Reading: Christianity
  23. Reading: Hinduism
  24. Reading: Islam
  25. Reading: Judaism
  26. Reading: Introduction to Family & Diversity
  27. Reading: Supporting Family Members
  28. Reading: Communication
  29. Reading: Types of Communication
  30. Reading: Types of Communication - Summary
  31. Reading: Language Barriers
  32. Reading: Hearing Impairment
  33. Reading: Visual Impairment
  34. Reading: Aphasia/Speech Impairment
  35. Reading: Cognitive Impairment
  36. Reading: Yes/No Questions
  37. Reading: Asking "Why?"
  38. Reading: Use of Cliches
  39. Reading: Introduction to Active Listening
  40. Reading: How to Be a Good Listener - Part 1
  41. Reading: How to Be a Good Listener - Part 2
  42. Reading: How to Be a Good Listener - Part 3
  43. Reading: Module 2 Breakout Activity 10
  44. Reading: Introduction to Therapeutic Relationship
  45. Reading: How to Establish a Therapeutic Relationship - Part 1
  46. Reading: How to Establish a Therapeutic Relationship - Part 2
  47. Reading: How to Establish a Therapeutic Relationship - Part 3
  48. Reading: Terminating the Relationship
  49. Reading: Self Check for Boundaries
  50. Reading: Module 2 Breakout Activity 11
  51. Reading: Introduction to Documentation
  52. Reading: Use of Your Senses
  53. Reading: What Information to Include in Documentation
  54. Reading: How to Complete Documentation
  55. Reading: Confidentiality
  56. Reading: Sample Documentation
  57. Reading: Introduction to Communicating on the Telephone
  58. Reading: Sample Phone Call
  59. Reading: Sample Phone Message
  60. Reading: Introduction to Patient's Rights
  61. Reading: Physical Abuse
  62. Reading: Emotional Abuse
  63. Reading: Financial Abuse
  64. Reading: Sexual Abuse
  65. Reading: Domestic violence
  66. Reading: Neglect
  67. Reading: Reporting Abuse & Neglect
  68. Reading: Introduction to Patient's Rights
  69. Reading: Patient's Responsibilities
  70. Reading: How a Home Health Aide/Personal Care Aide Support a Patient's Rights
  71. Reading: Introduction to Advanced Directives
  72. Reading: Living Wills
  73. Reading: Durable Power of Attorney for Health Care (Health Care Proxy)
  74. Reading: Do-Not-Resuscitate (DNR)
  75. Reading: Confidentiality
  76. Reading: Health Insurance Portability and Accountability Act (HIPAA)
  77. Reading: Legal Ramifications for HIPAA Violations
Graded: Module 2 Quiz
WEEK 4
Module 3 - Working with the Elderly
Working with the Elderly
28 readings
  1. Reading: Introduction
  2. Reading: Aging and the Individual
  3. Reading: Social Factors & Aging
  4. Reading: Observing & Reporting Changes
  5. Reading: Confidentiality
  6. Reading: Module 3 Breakout Activity 4
  7. Reading: Attitudes Toward Aging
  8. Reading: Myths of Aging
  9. Reading: Introduction
  10. Reading: Immune System
  11. Reading: Respiratory System
  12. Reading: Cardiovascular System
  13. Reading: Integumentary (Skin) System
  14. Reading: Musculoskeletal System
  15. Reading: Range of Motion Movements
  16. Reading: Sensory System
  17. Reading: Digestive System
  18. Reading: Urinary System
  19. Reading: Endocrine System
  20. Reading: Neurological System
  21. Reading: Female Reproductive System
  22. Reading: Male Reproductive System
  23. Reading: Introduction to Aging & the Mind
  24. Reading: Working with Patients Who Have Had a Stroke
  25. Reading: Working with Patients with Alzheimer's Disease
  26. Reading: Working with Patients with Parkinson's Disease
  27. Reading: Introduction to Stress
  28. Reading: How to Help a Patient Effectively Manage Stress
Graded: Module 3 Quiz
WEEK 5
Module 4 - Working with Children
Working with Children
33 readings
  1. Reading: Introduction to Working with Children
  2. Reading: Why Children May Need Home Care - Part 1
  3. Reading: Why Children May Need Home Care - Part 2
  4. Reading: Why Children May Need Home Care - Part 3
  5. Reading: Introduction to Maslow's Hierarchy of Needs Applied to Children
  6. Reading: Physical Needs
  7. Reading: Safety and Security Needs
  8. Reading: Need for Love and Belonging
  9. Reading: Need for Self-Esteem
  10. Reading: Need for Self-Actualization
  11. Reading: Introduction to Child Growth and Development
  12. Reading: Sensorimotor Stage (birth to 2 years)
  13. Reading: Preoperational Stage (2 to 7 years)
  14. Reading: Concrete Operational Stage (7 to 11 years)
  15. Reading: Formal Operational Stage (11 years to adulthood)
  16. Reading: Module 4 Breakout Activity 3
  17. Reading: Infancy: Birth to 12 months
  18. Reading: Toddler: 1-3 years
  19. Reading: Preschool: 3-6 years
  20. Reading: School Age: 6-11 or 12 years
  21. Reading: Adolescent: 11 years to 19 years
  22. Reading: Types of Families
  23. Reading: Guidelines for Communicating with Children about Divorce
  24. Reading: Styles of Parenting
  25. Reading: Socioeconomic Status
  26. Reading: Domestic Violence
  27. Reading: Module 4 Breakout Activity 10
  28. Reading: Special Issues of Families: Substance Abuse and Mental Health Issues
  29. Reading: Signs of Substance Abuse
  30. Reading: Signs of Mental Illness
  31. Reading: Stress
  32. Reading: How to Help Children Cope with Stress
  33. Reading: Working Effectively to Strengthen Families
Graded: Module 4 Quiz
WEEK 6
Module 5 - Working with People Who Are Mentally Ill
Working with People Who Are Mentally Ill
20 readings
  1. Reading: Introduction
  2. Reading: What is Mental Health?
  3. Reading: Positive Coping Skills
  4. Reading: Negative Coping Skills
  5. Reading: Module 5 Breakout Activity 1
  6. Reading: Defense Mechanisms
  7. Reading: Unhealthy Coping Behaviors
  8. Reading: What is Mental Illness?
  9. Reading: Physical Factors
  10. Reading: Environmental Factors
  11. Reading: Genetic Factors
  12. Reading: Stress Factors
  13. Reading: Anxiety
  14. Reading: Depression
  15. Reading: Schizophrenia
  16. Reading: Treating Mental Illness
  17. Reading: Module 5 Breakout Activity 6
  18. Reading: Guidelines for Observing Behavior
  19. Reading: Role of the HHA/PHA with Mentally Ill Patients and their Families
  20. Reading: Maintain Safety
Graded: Module 5 Quiz
WEEK 7
Module 6 - Working with People with Developmental Disabilities
Working with People with Developmental Disabilities
32 readings
  1. Reading: Introduction
  2. Reading: What is a Developmental Disability?
  3. Reading: How Does Having a Developmental Disability Affect Normal Development?
  4. Reading: Self-Care & Movement
  5. Reading: Financial Independence & Self-direction
  6. Reading: Communication & Social Situations
  7. Reading: Coping
  8. Reading: Types of Developmental Disabilities
  9. Reading: Intellectual Disabilities
  10. Reading: Cerebral Palsy
  11. Reading: Autism
  12. Reading: Neurologic Impairment
  13. Reading: Multiple Disabilities
  14. Reading: Effects of Developmental Disabilities on Growth and Development
  15. Reading: Causes of Developmental Disabilities
  16. Reading: How is a Developmental Disability Different from Mental Illness?
  17. Reading: Developmental Disabilities at Home
  18. Reading: Module 6 Breakout Activity 6
  19. Reading: Caring for a Child with a Developmental Disability
  20. Reading: Caring for an Adult with a Developmental Disability
  21. Reading: Expectations and Attitudes
  22. Reading: Address the Person, Not the Disability
  23. Reading: Focus on Independence, Productivity, and Integration
  24. Reading: Promote Self-Determination and Community Participation
  25. Reading: Care Needs
  26. Reading: Physical Needs
  27. Reading: Safety and Security Needs
  28. Reading: Love and Belonging Needs
  29. Reading: Self-Esteem and Self-Actualization Needs
  30. Reading: Module 6 Breakout Activity 10
  31. Reading: Role of the Home Health Aide/Personal Care Aide
  32. Reading: Performance Standards
Graded: Module 6 Quiz
WEEK 8
Module 7 - Working with People with Physical Disabilities
Working with People with Physical Disabilities
13 readings
  1. Reading: Introduction
  2. Reading: What is a Physical Disability?
  3. Reading: Causes of Physical Disabilities
  4. Reading: Module 7 Breakout Activity 1
  5. Reading: Permanent versus Temporary Disabilities
  6. Reading: Unique Attributes of Physical Disabilities
  7. Reading: Impact of a Physical Disability on Quality of Life
  8. Reading: Promoting Self-care and Independence
  9. Reading: Maintenance of Dignity and Self-Worth
  10. Reading: Preservation of Normal Life Style
  11. Reading: Role of the Home Health Aide/Personal Care Aide
  12. Reading: Social, Cultural and Environmental Influences in Caring for People with Disabilities
  13. Reading: Situations in Which People with Physical Disabilities May Require Home Care
Graded: Module 7 Quiz
WEEK 9
Module 8 - Food, Nutrition, and Meal Preparation
1 video, 53 readings
  1. Reading: Introduction
  2. Reading: The Major Nutrients
  3. Reading: Protein
  4. Reading: Carbohydrates
  5. Reading: Fats
  6. Reading: Vitamins
  7. Reading: Minerals
  8. Reading: Water
  9. Reading: Nutrients Work Together
  10. Reading: Module 8 Breakout Activity 2
  11. Reading: Well-balanced Diet
  12. Reading: Milk Group
  13. Reading: Protein Foods Group
  14. Reading: Fruit Group
  15. Reading: Vegetable Group
  16. Reading: Grain Group
  17. Reading: Oils
  18. Reading: Using ChooseMyPlate in Meal Planning
  19. Reading: Dietary Guidelines
  20. Reading: Cost of Food
  21. Reading: Food Preparation
  22. Video: VIDEO - Food Preparation & Blender Use
  23. Reading: Patient Involvement
  24. Reading: Available Cooking Equipment
  25. Reading: Serve Quality Food
  26. Reading: Serving Meals
  27. Reading: Food Appearance, Texture, and Portion Size
  28. Reading: How to Save on Food Costs
  29. Reading: Module 8 Breakout Activity 6
  30. Reading: Food Storage
  31. Reading: Safe Food Handling
  32. Reading: Module 8 Breakout Activity 8
  33. Reading: Safe Microwave Defrosting and Cooking
  34. Reading: Safe Cooking Temperatures
  35. Reading: Food Money Procedures
  36. Reading: Being Specific When it Comes to the Diet
  37. Reading: The Meaning of "High" and "Low" Diet Orders
  38. Reading: Decreasing the Intake of Certain Foods
  39. Reading: Increasing the Intake of Certain Foods
  40. Reading: Types of Modified Diets
  41. Reading: Low Sodium/Low Salt Diets
  42. Reading: Fluid-Restricted Diets
  43. Reading: High and Low Potassium Diets
  44. Reading: Low Fat/Low Cholesterol Diets
  45. Reading: Bland Diets
  46. Reading: Gluten-Free Diet
  47. Reading: Vegetarian Diet
  48. Reading: Liquid Diets
  49. Reading: Soft Diets
  50. Reading: Mechanically Altered Diets
  51. Reading: Mechanical Soft Diet
  52. Reading: Pureed Diet
  53. Reading: Provide Nutritious and Attractive Mechanically Altered Food
  54. Reading: Follow Safe Food Preparation and Storage Guidelines
Graded: Module 8 Quiz
WEEK 10
Module 9 - Family Spending and Budgeting
13 readings
  1. Reading: Introduction
  2. Reading: The Role of the Home Health Aide/Personal Care Aide in Family Spending & Budgeting
  3. Reading: Module 9 Breakout Activity 1
  4. Reading: Income
  5. Reading: Debt & Stress
  6. Reading: Daily Expense Tracker
  7. Reading: Planning a Budget
  8. Reading: Determining Expenses
  9. Reading: Determining Income
  10. Reading: Introduction
  11. Reading: How to Save on Grocery Costs
  12. Reading: How to Save on Household Costs
  13. Reading: How to Save on Energy Costs
Graded: Module 9 Quiz
WEEK 11
Module 10 - Care of the Home and Personal Belongings
2 videos, 18 readings
  1. Reading: Introduction
  2. Reading: Introduction
  3. Reading: Introduction
  4. Reading: Introduction
  5. Reading: Time Management
  6. Reading: The ABC Method
  7. Reading: The 1-10 Method
  8. Reading: Tips for Efficient Use of Time
  9. Reading: Module 10 Breakout Activity 4
  10. Reading: Infection Control
  11. Reading: Basic Supplies and Equipment Needed
  12. Video: VIDEO - Household Cleaning Supplies
  13. Reading: Safety Tips for Home Health Aides/Personal Care Aides Using Equipment and Supplies
  14. Video: VIDEO - Vacuuming
  15. Reading: Kitchen Cleaning Tasks
  16. Reading: Bathroom Cleaning Tasks
  17. Reading: Living Room Cleaning Tasks
  18. Reading: Bedroom Cleaning Tasks
  19. Reading: Washing Floors
  20. Reading: Laundry
Graded: Module 10 Quiz
WEEK 12
Module 11 - Safety and Injury Prevention
29 readings
  1. Reading: Introduction
  2. Reading: Introduction
  3. Reading: Falls
  4. Reading: Burns
  5. Reading: Cuts
  6. Reading: Poisoning
  7. Reading: Choking
  8. Reading: Contributing Factors to Injuries
  9. Reading: Where Household Injuries Commonly Occur
  10. Reading: Role of the Home Care Worker in Injury Prevention
  11. Reading: Fire Safety
  12. Reading: Personal Safety
  13. Reading: Pets
  14. Reading: Transportation Safety
  15. Reading: Introduction
  16. Reading: First Aid Techniques for Falls
  17. Reading: First Aid Techniques for Bruises
  18. Reading: First Aid Techniques for Cuts and Scrapes
  19. Reading: First Aid Techniques for Dizziness/Fainting
  20. Reading: First Aid Techniques for Burns
  21. Reading: Module 11 Breakout Activity 13
  22. Reading: First Aid Techniques for Choking
  23. Reading: First Aid Techniques for Poisoning
  24. Reading: What to do in Serious Medical Emergencies
  25. Reading: Assessing the ABCs
  26. Reading: Myocardial Infarction (Heart Attack)
  27. Reading: Seizures
  28. Reading: Cerebrovascular Accident (Stroke)
  29. Reading: Module 11 Breakout Activity 15
Graded: Module 11 Quiz
WEEK 13
Module 12 - Personal Care
28 videos, 72 readings
  1. Reading: Introduction
  2. Reading: Introduction to Infection Control
  3. Reading: Procedure - Handwashing
  4. Reading: Use of Alcohol-Based Hand Sanitizer
  5. Video: VIDEO - Hand Washing
  6. Reading: Procedure - Donning & Removing Gloves
  7. Video: VIDEO - Donning and Removing Gloves
  8. Reading: Introduction to Bathing, Back Rubs & Assisting with a Clean Dressing
  9. Reading: Procedure - Tub or Shower Bath
  10. Reading: Procedure - Bed Bath
  11. Video: VIDEO - Bed Bath
  12. Reading: Procedure - Shampoo in Bed
  13. Video: VIDEO - Washing Hair in Bed
  14. Reading: Procedure - Back Rub
  15. Reading: Procedure - Assisting with Changing a Clean (Non-sterile) Dressing
  16. Video: VIDEO - Assisting with Changing a Clean Dressing
  17. Reading: Introduction to Mouth Hygiene
  18. Reading: Procedure - Patients Who Can Brush Their Own Teeth or Need Some Assistance
  19. Video: VIDEO - Assisting with Mouth Hygiene
  20. Reading: Procedure - Patients Who are Unable to Perform Mouth Hygiene Independently, such as an Unconscious Patient
  21. Reading: Procedure - Denture Care
  22. Video: VIDEO - Denture Care
  23. Reading: Procedure - Flossing
  24. Video: VIDEO - Mouth Care for the Unconscious Patient
  25. Reading: Introduction to Dressing and Grooming
  26. Reading: Procedure - Assisting with Dressing
  27. Reading: Procedure - Assisting with Dressing for Patients Who are Weak, Frail, or Paralyzed
  28. Reading: Procedure - Assisting with the use of Elastic Support Stockings
  29. Video: VIDEO - Applying Elastic Compression Stockings
  30. Reading: Nail Care
  31. Reading: Procedure - Hand Care
  32. Reading: Procedure - Foot Care
  33. Reading: Procedure - Shaving the Patient
  34. Video: VIDEO - Shaving a Patient
  35. Reading: Introduction to Assisting with Elimination
  36. Reading: Procedure - Use of a Bed Pan
  37. Video: VIDEO - Changing a Bedpan
  38. Reading: Procedure - Use of a Urinal
  39. Video: VIDEO - Use of a Urinal
  40. Reading: Procedure - Assisting with the Use of a Condom Catheter
  41. Video: VIDEO - Applying a Condom Catheter
  42. Reading: Procedure - Assisting with Cleaning the Skin and Catheter Tubing
  43. Video: VIDEO - Cleaning Catheter Tubing
  44. Reading: Procedure - Assisting with Emptying of the Urinary Drainage Bag
  45. Video: VIDEO - Applying an Incontinence Product
  46. Reading: Procedure - Measuring Urinary Output
  47. Video: VIDEO - Measuring Output
  48. Reading: Introduction to Assisting with Eating
  49. Reading: Procedure - Assisting with Eating
  50. Reading: Procedure - Measuring Intake
  51. Video: VIDEO - Measuring Intake
  52. Video: VIDEO - Assisting with Eating
  53. Reading: Procedure: Proper Body Mechanics
  54. Video: VIDEO - Proper Body Mechanics
  55. Reading: Procedure: Standing
  56. Reading: Procedure: Lifting
  57. Reading: Procedure: Using Proper Working Height
  58. Reading: Overview: Turning and Positioning the Patient
  59. Reading: Procedure: Turning the Patient in Bed
  60. Video: VIDEO - Turning the Patient in Bed
  61. Reading: Procedure: Positioning the Patient
  62. Video: VIDEO - Positioning a Patient on Their Side
  63. Reading: Overview: Assisting Patients to Transfer to and from Different Positions
  64. Reading: Procedure: Transfer to the Sitting Position in Bed
  65. Reading: Procedure: Helping the Patient to Sit at the Side of the Bed
  66. Video: VIDEO - Lifting a Patient in Bed
  67. Reading: Procedure: Helping a Patient to Stand
  68. Reading: Procedure: Helping the Patient to Ambulate (Walk)
  69. Reading: Procedure: Transfer to a Wheelchair, Chair, or Commode
  70. Video: VIDEO - Transfer to a Wheelchair
  71. Reading: Procedure: Positioning Patient in Chair or Wheelchair
  72. Reading: Procedure: Transfer from Wheelchair to Toilet
  73. Reading: Procedure: Transfer from Wheelchair to Shower and Assisting with Shower
  74. Reading: Procedure: Transfer from Wheelchair to Stool or Chair in Tub
  75. Video: VIDEO - Transfer from a Wheelchair to the Shower
  76. Reading: Introduction to The Patient's Environment
  77. Reading: Procedure: Making an Unoccupied Bed
  78. Reading: Procedure: Making an Occupied Bed
  79. Video: VIDEO - Making an Occupied Bed
  80. Reading: Introduction to Special Equipment used by Home Care Patients
  81. Reading: Procedure: Weighing a Patient
  82. Reading: Procedure: Assisting with the Use of a Hydraulic Lift
  83. Reading: Procedure: Slide Board Transfer
  84. Reading: Procedure: Handling the Infant
  85. Reading: Procedure: Picking up the Infant
  86. Video: VIDEO - Picking up the Infant
  87. Reading: Positioning the Infant for Feeding & Feeding the Infant
  88. Video: VIDEO - Feeding an Infant
  89. Reading: Burping a Baby
  90. Reading: Changing a Diaper
  91. Reading: Documenting the Baby's Intake and Output
  92. Reading: Procedure: Infant Bath
  93. Video: VIDEO - Bathing an Infant
  94. Reading: Introduction to Assisting with Self-administration of Medication
  95. Reading: Procedure: Checking the Right Person (Patient)
  96. Reading: Procedure: Checking the Right Medication
  97. Reading: Procedure: Checking the Right Dose
  98. Reading: Procedure: Checking the Right Time
  99. Reading: Procedure: Checking the Right Route
  100. Reading: End of Course Survey
Graded: Module 12 Quiz

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The State University of New York
The State University of New York, with 64 unique institutions, is the largest comprehensive system of higher education in the United States. Educating nearly 468,000 students in more than 7,500 degree and certificate programs both on campus and online, SUNY has nearly 3 million alumni around the globe.
Ratings and Reviews
Rated 4.6 out of 5 of 48 ratings

RE

Excellent course, easy to understand and at the same time with very specific and timely information!!

DK

This course is great thank you

MM

A Very good learning program.

MR

Great introduction for Assisting in Home Care. This course is very informative and timely. Information is easy to understand and quizzes are designed to reinforce understanding. Text, audio files, pictures and videos are used to help students grasp the subject matter. The course could be more useful and fun if more videos are added.



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