This course builds core leadership capabilities needed to inspire, manage, and develop high-performing sales teams across culturally diverse environments including bilingual American markets and rapidly evolving Indian ecosystems. Students will enhance communication, motivation, and people management skills essential to build cohesive, agile teams that surpass ambitious targets.

Ends soon: Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.

Skills you'll gain
- Recognizing Others
- Sales Training
- Conflict Management
- Intercultural Competence
- Performance Analysis
- Coaching
- Motivational Skills
- Virtual Teams
- Employee Coaching
- Team Motivation
- Team Management
- Communication Strategies
- Sales Management
- Workplace inclusivity
- Diversity and Inclusion
- Teamwork
- Employee Retention
- Professional Development
- Drive Engagement
- Communication
Details to know

Add to your LinkedIn profile
January 2026
See how employees at top companies are mastering in-demand skills

There are 3 modules in this course
Unleashing the full potential of a sales team requires the artful blending of clear communication and skillful coaching. This module equips you with evidence-based communication tools and coaching frameworks—tailored for diverse, bilingual, and bicultural teams in India and the USA. Discover how to foster engagement, build trust, and accelerate development by mastering clarity, active listening, and adaptive coaching strategies. These capabilities will help you create a culture where feedback is valued, growth is continuous, and individual performance is consistently aligned with organizational goals and market demands.
What's included
9 videos2 readings2 assignments
A high-performance sales culture is built on motivation, recognition, and the ability to resolve conflicts before they escalate. In this module, you’ll gain actionable skills to drive individual and team morale, infuse energy through targeted rewards, and apply emotional intelligence for inspiration and retention. Learn proven, proactive approaches to mediating disputes, identifying underperformance, and balancing autonomy with guidance for better outcomes. Whether leading diverse, dynamic teams in India or the USA, you’ll return with frameworks that fuel resilience, productivity, and sustainable sales excellence.
What's included
7 videos2 readings2 assignments
Success in today’s global sales environment is shaped by your ability to lead teams that are diverse, inclusive, and often distributed. This module equips you to cultivate trust and equity across cultures and backgrounds, navigate language and cultural barriers, and unlock performance in both on-site and remote teams. Learn actionable strategies for promoting inclusion, leveraging digital tools, and adapting your leadership style for hybrid work—with a specific focus on driving results in the Americas and Indian markets. Gain the confidence to lead with empathy, agility, and a future-ready mindset.
What's included
8 videos2 readings2 assignments
Instructor

Offered by
Why people choose Coursera for their career




Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.




